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The Cloud Migration Technical Lead is a senior engineering role responsible for leading end-to-end Virtual Machine migration initiatives from on-premise environments to Microsoft Azure. This role ensures all migration workstreams are integrated into a cohesive delivery model covering assessment, migration execution, validation, cutover, and stabilization.
In addition, the role operates within a managed services environment, providing advanced (L4) technical support for complex escalations, ensuring continuous service availability, and driving operational excellence across multi-technology domains including cloud, networking, security, and infrastructure.
Key Responsibilities:
Cloud Migration Leadership & Delivery
- Lead end-to-end VM migration activities from on-premise to Azure using tools such as Azure Migrate.
- Plan and execute migration strategies including rehost, replatform, and modernization approaches.
- Ensure all migration phases (assessment, design, execution, validation, cutover, and stabilization) are delivered cohesively.
- Identify dependencies, risks, and mitigation strategies for migration workloads.
- Provide technical assurance, governance, and escalation support throughout the migration lifecycle.
- Collaborate with application, infrastructure, and business teams to align migration outcomes with business objectives.
Cloud & Infrastructure Engineering
- Design and implement Azure Virtual Machine environments and hybrid networking solutions.
- Support infrastructure modernization initiatives including DR, backup, and high availability solutions.
- Ensure best practices in performance, scalability, security, and cost optimization.
Advanced Technical Support & Operations
- Work independently with general direction to resolve escalated incidents and service requests within SLA timelines.
- Provide fourth-level support for complex incidents and perform deep root cause analysis.
- Proactively monitor, identify, and resolve issues before they impact services.
- Act as an escalation point for critical client and business-impacting incidents.
- Maintain accurate and timely ticket updates, ensuring proper documentation of resolution activities.
Service Delivery & Process Excellence
- Ensure delivery of contracted managed services outcomes and continuous service improvement.
- Support, track, and document change implementation activities.
- Proactively identify opportunities for automation and operational optimization.
- Perform quality audits across processes, service experience, and ticket management.
- Contribute to disaster recovery planning, testing, and execution.
- Collaboration, Leadership & Knowledge Sharing
- Communicate effectively with cross-functional teams and stakeholders to ensure seamless service delivery.
- Mentor and coach L1–L3 engineers, sharing knowledge and driving technical capability uplift.
- Support project delivery activities within the technology domain as required.
- Act as a subject matter expert across cloud and infrastructure domains.
Required Skills & Qualifications:
- 8–12 years of overall IT infrastructure and project delivery experience.
- Minimum 4+ years of hands-on experience in Azure migration projects.
- Strong expertise in:
- Azure Migrate and Azure Virtual Machines
- Windows and Linux server migration
- Hybrid networking and connectivity
- Infrastructure modernization (DR, backup, HA)
- Migration governance and delivery frameworks
- Proven experience in large-scale enterprise migration projects.
- Strong troubleshooting skills across multi-domain environments (cloud, networking, security, compute).
- Experience working within ITIL-based service management environments.
Key Competencies :
- Strong stakeholder management and communication skills.
- Ability to operate effectively in high-pressure, complex environments.
- Proactive problem-solving and analytical thinking.
- Strong client service orientation and focus on delivering value.
- Ability to lead, mentor, and influence technical teams.
Qualifications and Certifications :
- Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
- Preferred certifications:
- Microsoft Certified: Azure Solutions Architect Expert
- Azure Administrator / Azure Migration certifications
- VMware, Networking (CCNP/CCIE), or Security certifications (CISSP, etc.)
- Additional certifications across cloud, infrastructure, and enterprise platforms are advantageous.
Workplace type:
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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