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OCBC Bank

Business Manager, 6-months contract

Posted 13 Days Ago
Be an Early Applicant
In-Office
Singapore, SGP
Mid level
In-Office
Singapore, SGP
Mid level
The Business Manager will shape and implement client management strategies, driving change initiatives and aligning front office processes with organizational goals, while engaging stakeholders and overseeing training and compliance efforts.
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Bank of Singapore opens doors to new opportunities.

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programs that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

Reporting to the Lead, Client Management Frameworks (CMF), your key focus would be to shape and implement the organisation's front office client/ RM management strategies which includes driving complex change initiatives. This role involves working closely with senior leadership and BAU functional partners to influence front office behaviours in a spectrum of front office processes to achieve desired results.

CMF exists to bring structure and clarity to the organization amidst operational complexity and risks, enabling BOS to reach the next level of Singapore-like efficiency. We work closely with key stakeholders to shape Front Office topics end-to-end to achieve the bank’s strategies and goals.

Main duties

Business Management Change Strategy and Execution

  • Develop and implement frameworks to achieve BOS’s strategy and goals, ensuring that front office teams adopt them effectively.

  • Provide business management coverage for the front office by ensuring alignment with frameworks setup by CMF.

Transformational Leadership

  • Break down complex problems into structured workstreams, closely tracking workstream progress, timelines and deliverables.

  • Engage and inspire working group members to complete project deliverables successfully and on time.

Stakeholder engagement

  • Build strong relationships with senior executives, front office and business units to drive alignment and commitment

Communication and training

  • Design and implement change management plans to ensure adoption readiness and buy-in across all levels of the organisation

  • Oversee and deliver the development of training programs as required to ensure employees are equipped to navigate changes effectively

Governance and compliance

  • Strengthen governance structures to support strategic initiatives and ensure compliance with regulatory requirements, if any

  • Implement robust control mechanisms to monitor progress and ensure accountability

Performance Monitoring

  • Provide regular updates to management and key stakeholders on progress

Work Experience & Education Qualification

The ideal candidate:

  • Experience in Strategy Planning, Change Management and/or prior experience in Financial Institution, Management Consulting position preferred.

  • Relevant experience in or understanding private banking, preferably in the front office.

  • Excellent relationship building and stakeholder management skills.

  • Demonstrated experience in supporting complex projects or change initiatives, with exposure to cross-functional collaboration and stakeholder engagement.

  • Detail oriented with strong data analysis and problem-solving skills. Proficient at analyzing and drawing conclusions from structured and unstructured datasets.

  • Strong communication and presentation skills. Proficient in Excel and PowerPoint

  • Ability to work independently while collaborating in a team-oriented environment.

  • Solution driven, outcome focused and embraces challenges in evolving and uncertain environments.

  • Bachelor’s degree from a reputable university.

Bachelor’s degree from a reputable university.

HQ

OCBC Bank Singapore, Singapore, SGP Office

65 Chulia St, Singapore, Singapore, 049513

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