Business Analyst - A26222

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is hiring for Business Analyst

You will work in Singapore Government Agencies

Internal Code: A26222

This is a fixed term contract role. The engagement is 12 months.

What will you do?

• Strong proficiency in system solutioning, data structures analysis, and delivering robust applications.
• Solid understanding of product management fundamentals along with practical experience in designing secured applications.
• Hands-on experience leading the team using orchestration on low-code platforms.
• Design and implement workflow systems, including working with dynamic case management, system integrations, payment and accounting functions, reporting, batch jobs, authentication flows and external data sources.
• Experience designing cloud application, ability to plan and execute integration with various external systems.
• 5 years of experience in the Tungsten Automation application platforms and Decisions application platform will be a strong advantage, as our main application is built on such platforms. Experience integrating other systems capabilities into platform workflows is particularly valued.
• Hands-on experience in delivering at least one full project development life cycle in the above application platform(s) will be an added advantage.
• Experience in one or more of the following processes and infrastructure areas:
• Agile processes and practices.
• Continuous integration and continuous deployment (CI/CD) with government’s SHIP/HATS.
• Cloud platforms such as AWS or GCC.
• Data migration and document migration.

What are we looking for?

• Lead stakeholder engagement across diverse applications and managed multi-system integrations to elicit, analyse and document complex business requirements.
• Analyse the Ministry of Law (MinLaw)’s needs, scope the problem and develop business case to address the problem.
• Design and facilitate strategic workshops and progress updates with senior stakeholders to align vision and priorities.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the MinLaw’s needs.
• Work with MinLaw and apps vendor on the solutions and design to seek clarification and acceptance.
• Design, develop and deliver working software applications to delight customers.
• Improve software quality using practices such as process flows, data flows, wireframes, prototyping, user journey and POCs.
• Prepare architectural and other technical documents.
• Assist PO on user stories elaboration.
• Assist FM on build and release deployment.
• Work with MinLaw users to ensure smooth deployment and adoption of new solution.
• Assess business needs for service requests and the impact of enhancements to the system.
• Assess problem resolution approach and implement effective service recovery of ICT incidents and establish systems and processes to prevent recurrence of the same incident.
• Understand the IT management policy, quality management policy and security guidelines (such as government’s IM8 policy) to ensure the development processes, procedures and system are designed to comply with these policies and guidelines.
• Collaborate with product owners, users, architects, operations teams, cybersecurity stakeholders and other vendors to deliver solutions that are practical, secure and aligned with MinLaw’s priorities.

What do we offer in return?

Competitive Compensation: Market competitive salary and variable performance bonus aligned to your skills, impact, and contribution. 

Benefits: Outpatient medical, specialist medical coverage and generous customisable flexi benefits, or flexi allowance; life and health insurance, thoughtful perks like special occasions “red packet” and CNY goodies, etc. 

Employee Wellness: Support for your physical, mental, and overall well-being through year-round initiatives. 

Growth & Development: Learning programmes, certification support, and a dedicated staff development budget. (We are a “SHRI 2025 Gold winner” in “Learning & Development; Coaching & Mentoring”) 

Career Progression: Structured career pathways that enable you to grow along a technical/domain expert track or a leadership track. 

Competency Framework: A structured and practical framework to support you to develop, perform, and succeed. 

Flexible Work Arrangement: Staff may choose to work flexi-place, flexi-time, and flexi-load based on existing framework 

Why you'll love working with us? 

If you are looking for opportunities to collaborate with leading industry experts and be surrounded by highly motivated and talented peers, we welcome you to join us. We provide all employees with equal opportunities to grow and develop with us. We believe your success is our success. 

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat.

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law. 

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd. 

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes. 

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.