Jobs at Activate Interactive

The Business Analyst defines business problems, processes, user journeys, requirements, user stories, acceptance criteria, and business rules for government digital products. The role facilitates stakeholder workshops, supports backlog prioritization, collaborates with product, design, engineering, architecture, DevOps, and operations teams, and contributes to testing, release readiness, incident reviews, and continuous improvement. The analyst will also support AI-enabled governance, risk, compliance, and continuous assurance capabilities.

Design, develop, deploy, and support low-code applications, workflow automations, dashboards, integrations, and data solutions using Microsoft Power Platform and related technologies. Analyze business requirements, improve processes, test and troubleshoot solutions, support security and governance requirements, and collaborate with government stakeholders, vendors, and technical partners. The role also requires maintaining documentation and providing operational support in a government ICT environment.

Develop and maintain production-quality front-end web applications, collaborating with product managers, UX designers, and software engineers. Translate designs into functional interfaces using modern web technologies, maintain design systems, build prototypes, structure front-end work, and bridge design feasibility with technical implementation. The role also involves knowledge sharing, problem-solving, and working effectively in a self-directed multidisciplinary team.

Support the operational takeover and steady-state management of enterprise ICT services, including service management, funding and billing reconciliation, vendor coordination, device and subscription lifecycle management, TSM continuity, security controls, governance documentation, and process improvements. The role coordinates multiple government, technical, finance, procurement, and service stakeholders while maintaining operational records, action trackers, SOPs, and handover materials.

Acts as a liaison between stakeholders and technical teams by gathering and analyzing requirements, creating functional specifications and user stories, supporting solution design, testing, implementation, project tracking, reporting, data analysis, documentation, and process improvement.

Design accessible, usable interfaces and end-to-end workflows for a volunteer management system. Responsibilities include translating requirements and research into UI designs, creating reusable components, conducting usability testing, applying WCAG 2.1 standards, and collaborating with research, product, engineering, and government design system teams through implementation.

Plan, implement, and support AWS cloud infrastructure and security services for Singapore government applications. Advise application teams on secure infrastructure architecture, manage Terraform-based deployments, strengthen monitoring and operational resilience, resolve incidents, remediate audit findings, and ensure compliance with government ICT security policies. The role also involves vendor management, security assessments, vulnerability remediation, CI/CD security automation, and security awareness training.

Design, develop, maintain, and migrate enterprise web applications on OutSystems 11 and OutSystems Developer Cloud for Singapore’s Attorney-General’s Chambers. Build secure legal technology, document automation, and AI/LLM-enabled solutions; integrate enterprise systems and AWS Bedrock; establish reusable architecture patterns and DevSecOps standards; support production operations; conduct technical reviews; mentor engineers; and collaborate with stakeholders, architects, vendors, and implementation partners.

Manage the full lifecycle of network and endpoint infrastructure, including design, procurement, deployment, operations, maintenance, security, compliance, and retirement. Lead infrastructure projects, vendor coordination, incident resolution, endpoint provisioning, patching, monitoring, and documentation. Provide technical guidance to support engineers, collaborate with stakeholders, maintain government ICT compliance, and deliver projects within scope, schedule, and budget.

Drive digital transformation for a Singapore government agency using product-centric business analysis. Discover user and stakeholder needs, define product vision, develop user stories and acceptance criteria, manage backlogs, evaluate technology options, and support Agile delivery. Oversee existing enterprise systems, vendors, helpdesks, and multi-agency stakeholders while ensuring security, compliance, operational continuity, and continuous improvement.

Own product operations for TechBuddy, including launch readiness, change management, support models, incident and problem management, feedback loops, dashboards, operational governance, documentation, and continuous improvement. Coordinate product, engineering, UX, schools, service desks, vendors, and government stakeholders to ensure reliable digital service delivery, informed product decisions, and scalable operating practices.

Design, develop, integrate, test, and maintain complex full-stack software components for Singapore government systems. Build prototypes and system architectures, apply agile and customer-oriented practices, use cloud, DevOps, and emerging AI technologies, and collaborate with UX, engineering, and product teams. Provide technical consultancy, define specifications, configure solutions, and resolve complex technical problems.

Build and operate web products end-to-end across frontend, backend, databases, APIs, cloud infrastructure, and deployment. Translate ambiguous product ideas into production-ready software, iterate based on user feedback, and make pragmatic architecture decisions. Collaborate with product managers, designers, and stakeholders while establishing testing, CI/CD, observability, and security practices. The role requires recent Node.js experience, independent decision-making, and experience delivering products from prototype to production.

Owns the backlog and roadmap for a digital product serving Singapore government agencies. Translates user research, stakeholder needs, and policy requirements into product requirements and user stories; prioritizes features; defines success metrics; conducts discovery and validation; and partners with design, research, and engineering through release. The role also manages cross-team stakeholders and communicates product direction and rationale.

Support operational excellence for government family and inter-generational digital products. Responsibilities include preparing new features for launch, triaging production incidents, investigating data and system issues using SQL and logs, managing issue backlogs, maintaining operational dashboards, preparing approval documentation, improving JIRA workflows and SOPs, mapping data flows and dependencies, and coordinating across product, engineering, policy, helpdesk, and partner agency teams.

Lead end-to-end IT project delivery for Singapore government systems, including requirements gathering, systems analysis and design, integration, UAT, documentation, vendor coordination, and deployment. Provide technical leadership and mentorship while improving system reliability, security, scalability, and performance. Translate business needs into functional and technical specifications and manage projects within scope, budget, and timelines.

Lead development and implementation of digital governance for HDB products: run governance reviews, ensure compliance with Digital Service Standards, advise product and delivery teams, manage readiness assessments, and report on governance dashboards and remediation progress.

Develop and maintain moderately complex, scalable software features across multiple services and integrations for a government procurement platform. Responsibilities include technical design, coding, testing, CI/CD, observability, incident management, security, performance optimization, technical debt reduction, architecture reviews, and mentoring junior engineers. The role also involves cross-functional collaboration, roadmap alignment, risk management, and ownership of broad projects throughout the product development lifecycle.

Build, automate, and maintain AWS cloud infrastructure and CI/CD pipelines for web and mobile applications. Manage infrastructure as code, containers, monitoring, logging, security, compliance, releases, cloud costs, troubleshooting, and operational documentation. Collaborate with developers, technical leads, and project managers to deliver reliable, secure, and efficient deployments for clients and public-sector projects.

Develop and maintain automated testing frameworks for Salesforce and other SaaS applications supporting government solutions. Design test strategies, execute functional, integration, performance, security, and manual tests, analyze defects and performance metrics, and integrate continuous testing into CI/CD pipelines. Collaborate with agile engineering teams to improve test coverage, maintain compatibility with platform updates, and contribute to infrastructure as code and security compliance efforts.