AVP, Employee Relations Specialist, Group Human Resources

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

As an Employee Relations Specialist at OCBC, you will play an important role in managing workplace conduct matters, ensuring fair and consistent application of policies, and safeguarding organisational integrity. You will partner closely with business leaders, HR Business Partners, Legal, Compliance and other stakeholders to manage employee relations matters in a timely, balanced and professional manner.

To excel in this role, you will need to exercise sound judgement, maintain objectivity and handle sensitive matters with discretion. You are able to assess facts, communicate clearly with stakeholders and recommend practical, policy-aligned outcomes. Your ability to build trust, manage difficult conversations and balance employee wellbeing with organisational risk will be key to your success.

• Manage and conduct investigations into employee misconduct, including whistleblowing, grievances, and policy breaches.

• Plan and execute investigation processes, including interviews, evidence gathering, and documentation.

• Assess findings objectively and prepare investigation reports with clear conclusions and recommendations.

• Provide advice and guidance to HR Business Partners, managers and employees on employee relations matters, policy interpretation and consequence management.

• Support disciplinary and appeal processes, including preparation of documentation, coordination with relevant stakeholders and tracking of outcomes.

• Partner with Legal, Compliance, Risk and other control functions on complex or sensitive matters, including regulatory or governance-related employee conduct issues.

• Maintain accurate case records and ensure matters are handled with appropriate confidentiality, consistency and timeliness.

• Contribute to the review and enhancement of employee relations frameworks, policies, guidelines and templates.

• Prepare management reports and updates for senior stakeholders and committees.

• Degree in Human Resources, Law, Business, or related discipline.

• At least 5 years of experience in employee relations, HR advisory, investigations, audit or a related field; experience in financial services will be an advantage.

• Excellent written and verbal communication skills, with the ability to prepare clear, objective and well-structured documentation.

• Sound judgement, discretion and the ability to remain objective, empathetic and professional in challenging situations.

• Analytical and detail-oriented, with the ability to assess evidence, identify risks and recommend proportionate outcomes.

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.