The Assistant HR Business Partner (Operations) will manage HR operations, recruitment, and employee relations, and support manpower planning in a property management context.
We are seeking a dynamic and hands-on HR professional to join our Property Management Business Unit as an Assistant HRBP (Operations). This role partners closely with the business to support a high-volume, frontline workforce across multiple sites, while ensuring efficient HR operations and strong people practices.
Key Responsibilities:
- HR Operations & Employee Lifecycle:
Perform end-to-end HR operational duties from onboarding, confirmation appraisal to offboarding.
Manage and maintain accurate employee personnel records (P-files) with proper documentation and compliance. - Business Partnering:
Partner with stakeholders to understand hiring needs, workforce requirements, and support manpower planning and deployment across sites. - Recruitment & Talent Acquisition:
Manage the full spectrum of recruitment, including reviewing job descriptions, job postings, sourcing, screening, selection, and offer management. Build and maintain strong talent pipelines to support business growth. - HR Administration & Tracking:
Maintain and manage HR trackers, including recruitment reports, contract expiry, re-employment, work pass renewals, exit interviews, employee referrals, department welfare, and vendor invoices.
Collate new hire information for internal communications such as newsletters. - Frontline Workforce Management:
Support site-based employees on attendance, performance, and day-to-day HR matters in a fast-paced operational environment. - Employee & Union Relations:
Support employee queries related to payroll, benefits, and HR policies.
Support employee relations matters and union engagements, where applicable. - Budget & Cost Management:
Support manpower budgeting and monitor recruitment and workforce-related costs. - HR Analytics & Reporting:
Analyse HR data and trends such as headcount movement, turnover, absenteeism, overtime, recruitment efficiency, and manpower costs.
Prepare regular HR reports and dashboards to support management decision-making and workforce planning. - General HR Support:
Provide administrative support and handle ad-hoc HR duties as assigned.
Requirements
- Degree in Human Resources, Business, or related discipline
- 5–8 years of HR experience, preferably in property management, facilities, real estate services, hospitality, or similar industries
- Hands-on experience in recruitment, HR operations, and frontline workforce support
- Familiar with Singapore employment laws, MOM regulations, and HR best practices
- Strong organisational skills with the ability to manage multiple trackers and priorities
- Good communication and stakeholder management skills
- Proactive, meticulous, and able to work in a fast-paced environment.
ESR Group Singapore Office
5 Temasek Boulevard, Suntec Tower Five, Singapore, 038985
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