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FWD Insurance

Assistant Digital & Partnerships Manager

Posted 12 Days Ago
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In-Office
Singapore
Mid level
In-Office
Singapore
Mid level
The role focuses on business development, growing digital insurance through partnerships, managing relationships with intermediaries, and analyzing sales performance.
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About FWD Group

FWD Group is a pan-Asian life and health insurance business that serves approximately 30 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance.

For more information, please visit www.fwd.com

In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. To this end, we have a direct-to-consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website; as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient.

If you are looking for a career where you can create a real impact and celebrate living, we invite you to join us on our exciting journey.

PURPOSE

This role will focus on business development with emphasis on growing our digital business through with intermediaries and other partners. The scope covers both digital life and general insurance products.

Reporting directly to the Head of GI and Digital commerce, you will be working closely with the digital business and FA distribution teams within the organisation to unlock growth for digital products through partnership channels.

KEY ACCOUNTAIBILITIES

  • Develop strategies and tactics to grow FWD’s digital business through partnership channels such as IFAs, brokers and affinity partners.
  • Propose actionable marketing plans & campaigns to achieve sustainable growth
  • Develop, manage and maintain long-term relationships with existing and new partners. This includes conducting product training and organising relationship building sessions.
  • Manage the lead-generation programme with partners to drive discussion with partners to improve sales conversions.
  • Prepare commercial partnership arrangements to ensure regulatory compliance and business viability
  • Work closely with internal and external stakeholders to ensure alignment of business propositions and operations.
  • Draft and review contracts for partnerships, including obtaining the necessary approvals and signoffs
  • Manage and prepare sales reports and analysis and providing recommendations in accordance to market changes, aligning with company’s directions.

QUALIFICATIONS / EXPERIENCE

  • Bachelor’s Degree
  • Possess Insurance Professional Qualification
  • Minimum 3-5 years of experience in FI;
  • Knowledge of IFA industry, GI and Life protection products.
  • GI and Life insurance certifications is a requirement

KNOWLEDGE, SKILLS & ABILITY

  • Understand the principles, practices and regulatory aspects of general insurance products
  • Strong analytical and presentation skills
  • Customer centricity, collaboration and teamwork
  • Proficient in both written and spoken English
  • Good communication and interpersonal skills
  • Strong stakeholder management skills
  • Strong negotiation skills

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