Account Manager
Department: Premium Client Management
Reporting to: Head of Sales, Asia
About CMC Markets:
CMC Markets is a global leader in CFD trading and share investing. Our vision is to provide the ultimate online trading experience so everyone can achieve their financial potential. Since our launch in London in 1989, we’ve expanded globally with offices across Europe and Asia Pacific. Over 1.2 million clients make 67 million trades with us every year, and we’re still growing.
Why you’ll love working at CMC Markets:
Growth: CMFAS (Financial Regulatory) qualification, LinkedIn learning, internal opportunities, intensive training and support from the L&D team. Team: You’ll work alongside a collaborative and diverse team with supportive Team Leader that all value an amazing workplace culture. Social: We have our own in-house Culture Club that organises a bunch of activities such as: parties, dinners, networking events, bowling etc. We also have social clubs where like-minded colleagues can bond over ocean swimming, fine dining or gaming etc. Perks: Day off for your birthday, free breakfast and coffee every day, additional day of leave after each year of service, volunteer opportunities, discounted rates at various retail stores.
ROLE AND RESPONSIBILITIES
- Manage leads, funnels and achieve consistent monthly KPI targets (such as conversion rate etc…)
- Identify business development opportunities where possible – outbound contacts not limited to digital efforts or meetings.
- Improvise and follow through on client’s onboarding experience.
- Ensure adherence to compliance, CMC policies and procedures.
- Other brand ambassador duties if required.
- Act as brand ambassador, improvise and follow through on client’s onboarding experience.
- Other duties if required.
KEY SKILLS AND EXPERIENCE
- Excellent written and verbal communication skills.
- Proven sales ability and skills to work with KPIs and targets would be highly regarded.
- Previous sales focused senior role would be highly regarded.
- Demonstrates passion and enthusiasm for our products and services
- Operates with integrity and a highly client centric mind set, with an ability to build, influence and enhance strong and meaningful client relationships
- Ability to work effectively as part of a team
- Intermediate knowledge/experience of financial markets
- Expert knowledge of trading platform and financial products highly regarded
- Undergraduate degree in relevant discipline desirable (Business, Finance, Economics etc.)
KEY OBJECTIVES/KPIS
- KPIs to be confirmed
COMPETENCIES
- Relationship Builder
- Task Oriented
- Sales Driven
- Excellent Communication Skills
- Team Player
- Customer Centric
- Resilient & Adaptable
- Problem Solver
CMC Markets is powered by our people. We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace, where our people feel confident to be themselves, feel valued and can do their best work. We don’t just value differences and unique perspectives, we seek them out and we invite them in, because we know it will lead to better outcomes for everyone.
The Company reserves the right to review, alter and amend job descriptions from time to time in line with business requirements.
Top Skills
CMC Markets Singapore Office
Singapore
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