About Lyra Health
Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, nearly 20 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.
About the Role
This role is responsible for supporting client acquisition, onboarding, and managing a portfolio of Employee Assistance Programs (EAP) and Wellbeing Services for both new and existing corporate and retail clients in Singapore. The position requires strong relationship management with key internal and external stakeholders, partners, and providers on a global scale.
The main responsibilities include client acquisition and retention, customer experience, risk management, portfolio growth, administrative tasks, and financial management of allocated accounts.