Provision, stage, troubleshoot, repair, and maintain bare-metal servers, network devices, and data center infrastructure supporting a global cloud security network. Collaborate with network, platform, installation, and maintenance teams to validate deployments and improve workflows. Translate cloud workloads into hardware requirements, diagnose physical connectivity and platform issues, and visit the Singapore integration center as needed. The role requires strong Linux/Unix, server, network hardware, BIOS, and out-of-band management experience, with scripting and automation skills preferred.

Lead the design, delivery, and operation of secure, scalable software capabilities for AI security products. Own complex technical initiatives, make architectural decisions, investigate production issues, improve engineering practices, mentor engineers, and collaborate with product and research teams. The role requires expertise in distributed systems, security engineering, backend platforms, cloud infrastructure, concurrency, networking, storage, APIs, and observability, with strong proficiency in Go, Rust, and Python.

Leads and scales Zscaler’s Greater Asia Solutions Consulting organization. Owns the technical sales motion, including discovery, proof-of-concept orchestration, architecture assurance, executive storytelling, pipeline inspections, win/loss analysis, capacity planning, and regional solution enablement. Partners with Sales, Product, Engineering, Marketing, and Customer Success to improve win rates, accelerate sales cycles, launch security offerings, develop pre-sales leaders, and translate field insights into product roadmaps.