Jobs at Wise

Join the Grow Squad as the Scalable Platform product team's data partner to identify financial, regulatory, and operational risks. Build controls and assurance monitoring, maintain data pipelines, run forecasting and statistical analyses, and influence product decisions to ensure safe, sustainable, and profitable growth.

Own the regional B2B CRM strategy for Wise Business across APAC, driving acquisition, switching, onboarding, activation, and customer value. Partner with Sales, Marketing, Brand, and Analytics to build lead pipelines, nurture journeys, and conversion programs. Deliver email, push, and in-app campaigns through segmentation, personalization, testing, QA, and regional content adaptation. Manage campaign prioritization, stakeholder alignment, deliverability, customer-contact standards, and measurement of pipeline and commercial impact.

Build and scale Wise Platform’s APAC channel sales function by developing partnerships with core banking providers, payment platforms, system integrators, and consultancies. Manage partner governance, onboarding, contracting, launches, commercial alignment, pipeline generation, and ecosystem strategy across Southeast Asia, India, and APAC. Collaborate with business development, product, engineering, finance, and legal teams to increase partner-sourced revenue and transaction volume.

Manage and grow Wise Platform’s enterprise partner accounts, primarily in Indonesia. Drive revenue and payment volume growth, develop account plans, manage churn risk, lead business reviews, and build executive and cross-functional relationships. Identify and close expansion opportunities, provide partner insights for product roadmaps, communicate performance updates, and execute regional initiatives. The role requires expertise in enterprise payment solutions, domestic and international payment schemes, correspondent banking, and Indonesia’s commercial banking landscape.

Leads a team of up to 10 Enterprise Support Specialists serving Wise Platform business partners. Responsibilities include coaching, hiring, performance management, SLA and workflow oversight, account ownership, feedback analysis, escalation handling, cross-functional collaboration, and using partner insights to improve products, processes, and partner experience.

Coordinates strategic sales deals across Japan and Korea, managing timelines, stakeholders, workstreams, risks, and executive communications. Leads end-to-end RFP and RFI submissions by gathering, reviewing, and editing cross-functional inputs. Supports sales enablement, deal operations, content and event strategies, and global sales initiatives. The role requires Japanese or Korean proficiency, project management expertise, basic SQL capability, and experience in sales enablement or go-to-market roles within relevant industries.

Leads analytics for Wise’s financial crime and risk controls teams, turning complex data into actionable insights, metrics, reports, visualizations, and product recommendations. Partners with product managers, designers, data scientists, engineers, and operations teams to detect and mitigate financial crime while balancing risk with customer experience. Builds scalable risk frameworks, identifies emerging threats, and manages a team of three analysts.

Manage the end-to-end operational lifecycle for banking partners, including access and signatory management, audit support, due diligence, portal onboarding, control assessments, issue resolution, documentation, and process improvement. Collaborate with banking, payment operations, compliance, and external partners to maintain accurate records, meet deadlines, resolve risks, and support regulatory compliance.

Manage operational relationships with global banking partners across APAC. Monitor partner performance, SLAs, incidents, risks, fees, and operational costs; develop improvement plans; drive corrective actions; maintain documentation and reporting; and coordinate with Banking, Finance, Legal, risk, controls, and governance teams. The role requires strong stakeholder management, data-driven problem solving, operational resilience, and the ability to work autonomously across complex global partnerships.

Coordinate APAC safeguarding controls across payments, e-money, and investment businesses. Responsibilities include maintaining risk and controls matrices, coordinating control attestations and assurance, resolving reconciliation discrepancies, managing incidents, preparing MAS regulatory reports, coordinating audits, and documenting internal control environments. The role also supports compliant product launches, regulatory change programs, and collaboration with engineering and global safeguarding teams.

Investigate complex payment problems using SQL, Python, customer data, and stakeholder input. Identify root causes, assess customer and operational impact, develop practical solutions, influence Product, Engineering, Risk, Operations, and payment partners, and lead initiatives through measurable outcomes. The role requires independent problem-solving, hypothesis testing with incomplete evidence, cross-team coordination without formal authority, and clear communication of findings and recommendations.

Own operational strategy, performance, and revenue retention for enterprise Wise Platform partners across APAC. Lead data-driven improvement plans, business reviews, escalations, and cross-functional initiatives spanning product, technology, compliance, legal, and implementation. Analyze operational metrics, resolve root causes, improve SLAs and partner experiences, influence product roadmaps, and support scalable API and webhook integrations. Build trusted senior stakeholder relationships and help partners expand usage while minimizing operational friction and churn.

Own operational strategy and execution for high-value enterprise partners on Wise Platform. Drive revenue retention, payment success, operational stability, and scalable growth by analyzing performance data, leading improvement initiatives, resolving root causes, managing escalations, and conducting business reviews. Partner cross-functionally with Product, Engineering, Compliance, Legal, and Operations, while influencing senior stakeholders and supporting API and webhook integrations for Japanese enterprise customers.

Develop backend-driven applications and customer-facing experiences for Wise’s card spending products. Build core card onboarding and first-use flows, operational tooling, scalable interfaces, and solutions to customer and cross-team technical problems. Improve product experiences, manage technical debt, write testable code, optimize database performance, and provide technical guidance to junior and mid-level developers.

Localise, translate, proofread, and edit product, marketing, and support content from English into Thai. Maintain consistent tone, terminology, glossaries, and cultural relevance while collaborating with product, marketing, engineering, and localisation teams. Perform linguistic QA, evaluate vendor quality, improve localisation workflows, research the Thai market, and identify growth opportunities with Thai audiences.

Manages financial crime internal audits globally, including audit planning, risk-based control testing, issue validation, team supervision, and recommendations to improve governance, risk management, and internal controls. The role also supports audit framework implementation, recommendation monitoring, stakeholder relationships, data-driven audit techniques, and continuous auditing. Expertise in KYC/KYB, due diligence, fraud, transaction monitoring, screening, reporting, and financial crime regulations is required.

Lead Wise Business sales strategy and execution across APAC, initially managing priority opportunities while establishing the regional sales model. Build pipeline, forecasts, partnerships, and cross-functional processes; resolve product, onboarding, KYC, and operational blockers; recruit and develop the Singapore Account Executive team; adapt global playbooks to APAC markets; and provide regional customer, competitor, and market insights to central leadership.

Own Wise Business’s B2B growth strategy across APAC, identifying priority markets and segments and executing locally relevant acquisition campaigns. Partner with Sales, Product Marketing, and channel specialists across self-serve and sales-assisted journeys. Optimize campaigns using customer quality, conversion, acquisition cost, payback, and lifetime-value evidence. Build regional investment cases, establish repeatable growth processes, and recommend product improvements based on market insights.

Own APAC payments product operations, identifying customer and operational problems, analyzing data with SQL, shaping product roadmaps, and leading complex cross-functional initiatives from discovery through measurable impact. Build business cases, scalable workflows, controls, and automation opportunities; support launches, integrations, and market expansion. Partner closely with Product, Engineering, and Regional Operations while influencing senior stakeholders and mentoring other specialists.

Manage logistical, administrative, and governance support for APAC board and committee meetings. Responsibilities include scheduling, agendas, minutes, action logs, board papers, director onboarding, audit and annual report support, entity management, Diligent Boards administration, process improvement, and coordination with senior stakeholders and external providers.