Supports daily laboratory operations through sample handling, testing, equipment maintenance, troubleshooting, repairs, documentation, and method validation. Assists with procurement, planning, budgeting, compliance, and continuous improvement. Trains laboratory personnel, maintains safety and regulatory standards, and collaborates with cross-functional teams to improve laboratory efficiency and customer satisfaction.

Leads complex EMC testing projects from planning through reporting, develops test plans, analyzes results, and provides technical customer guidance. Operates, troubleshoots, maintains, and calibrates EMC equipment while ensuring quality, safety, and security compliance. Mentors junior laboratory staff, supports automation and process improvements, and manages project delivery against timelines and customer expectations.

Manage customer accounts, collections, credit reviews, payment disputes, and receivables reporting. Analyze aging and accounts receivable data, maintain accurate ERP records, collaborate with Sales, Operations, and Finance, and identify process improvements. The role also supports compliance, customer account management, and team guidance.