Teams at ServiceNow

The Principal Platform Architect advises on enterprise platform strategy, defines standards, ensures governance, and influences architectural decisions while managing risk.

Lead pre-sales solution consulting for Singapore government agencies: drive discovery, design PoCs/demos, architect ServiceNow-based solutions (ITSM, HRSD, App Engine, AI workflows), manage stakeholder engagement at executive levels, navigate public sector procurement/compliance, and contribute to team capability and GTM strategy.

Lead pre-sales CRM engagements for Singapore public sector: run discovery workshops, deliver demos, advise on integrations (ERP, analytics, AI), ensure PDPA compliance, support sales pipeline, and represent the company at regional events.