Provides technical and domain expertise for ServiceNow CRM and industry workflow sales. Leads discovery workshops, product demonstrations, technical solution positioning, customer and partner discussions, competitive analysis, and feedback to product management. Partners with Sales, Product Management, Marketing, executives, and professional services to build pipeline, achieve territory revenue goals, and support customer-facing events. Requires 7+ years of pre-sales consulting or sales engineering experience and ServiceNow or cloud software expertise.

Provides technical and domain expertise during sales cycles for ServiceNow CRM and industry workflow solutions. Leads discovery workshops, product demonstrations, strategic customer programs, and executive engagements. Builds client relationships, supports territory sales goals, advises on competitive positioning, collaborates with product and services teams, and shares solution best practices. Requires extensive pre-sales consulting or sales engineering experience, ServiceNow or cloud software expertise, AI workflow knowledge, and willingness to travel.

Drives new SaaS business and expansion revenue across public sector accounts. Develops strategic account plans, builds executive relationships, navigates government procurement, leads complex multi-stakeholder sales cycles, coordinates cross-functional teams, positions ServiceNow’s workflow, AI, security, and transformation solutions, forecasts performance, and consistently achieves sales targets.