Jobs at Richemont

Provides HR operations support across Singapore and neighboring markets, managing the employee lifecycle, work passes, HRIS systems, records, payroll coordination, relocations, policies, compliance, audits, and HR improvement projects. Partners with HR stakeholders, vendors, and internal functions to ensure accurate, compliant, and efficient people processes while supporting employee experience and data-driven decision-making.

Supports client and event activations across SG and ASEAN, including eDMs, event logistics, registration, vendor coordination, guest lists, gifting, inventory, and follow-up. Prepares engagement reports, presentations, and competitor analyses; consolidates client service inquiries; and provides administrative support. The role develops experience in luxury retail, client relationship management, event execution, and client engagement.

Drives commercial performance across Singapore, ASEAN, and Malaysia through KPI tracking, reporting automation, dashboards, forecasting, and data-driven recommendations. Partners with Commercial, Finance, Marketing, and regional teams to coordinate performance reviews, planning, action plans, and strategic projects across retail, wholesale, and e-commerce channels. Prepares executive presentations, identifies sales growth opportunities, and supports the Commercial Director in establishing commercial management practices.

Support Cartier’s SG and ASEAN media and public relations activities by archiving and trafficking media assets, coordinating agencies, monitoring coverage, preparing reports and schedules, organizing events and photoshoots, maintaining press databases and archives, and managing high-value product logistics and inventory. The intern will assist with communications activations while developing hands-on experience in luxury brand media and PR.

Supports High Jewelry marketing and product operations across four Southeast Asian markets. Responsibilities include coordinating stock transfers, allocations, certificates, logistics, client presentation follow-up, events, boutique animations, product content, training materials, novelty launches, and visual merchandising zoning plans. The role works closely with boutiques, logistics, regional teams, Visual Merchandising, and High Jewelry product managers to support daily operations and product strategy.

Supports the SEA PR Manager with press office activities and PR activations across Singapore, Malaysia, and Vietnam. Responsibilities include drafting PR blasts, monitoring coverage, analyzing editorials, coordinating agencies, managing competitor and event reports, supporting press events and trips, arranging press gifting, processing invoices in SAP, tracking expenses, and handling ad hoc projects.

Supports media and digital campaign execution by coordinating agencies, curating creative assets, validating media materials, consolidating market documents, and processing campaign performance reports. Runs Google Analytics and internal dashboard reports, coordinates translation and proofreading, and handles administrative tasks including purchase orders, goods receipts, and billing reconciliation.

Supports the Southeast Asia Visual Merchandising Manager in maintaining boutique visual merchandising standards across Singapore, Vietnam, Thailand, and Malaysia. Responsibilities include campaign updates, showcase validation in YOOBIC, props and window kit ordering, display inspections, vendor and regional communication, reporting, guideline training, event and pop-up preparation, calendar coordination, and administrative tasks such as purchase orders, invoices, and deliveries.

Support client development across Southeast Asia by launching and tracking eCRM and clienteling campaigns, coordinating communications, reporting KPIs, supporting boutique use of clienteling tools, and monitoring appointment booking and queue management systems. The role also handles administrative activities such as stock movements, vendor management, purchase order creation, and cross-functional project support.

Supports the Client Experience Manager in delivering client activations across the Southeast Asia market. Coordinates boutique teams, internal departments, and external partners; supports guidelines, gifting campaigns, boutique animations, stock movements, vendor management, purchase orders, and cross-functional initiatives while ensuring consistent execution and follow-up.

Serve luxury-watch boutique clients by achieving sales targets, guiding customers through purchases, developing client relationships, managing follow-up and CRM data, maintaining product knowledge, supporting boutique operations, and delivering exceptional service before and after sales.

Lead regional commercial performance and excellence across SEAO: set strategy, deploy commercial and CS initiatives, run performance centre of excellence, lead sales planning, implement reporting/BI, coach a high-performing team and align markets with HQ to drive measurable commercial outcomes.

Drive sales and meet team targets while ensuring smooth daily store operations. Build long-term client relationships through exceptional, personalized service. Act as IWC Schaffhausen brand ambassador by sharing product knowledge and delivering outstanding client experiences.

Lead regional HR operations, governance, payroll and expatriate mobility across South Asia & Oceania. Drive HR process standardisation, digitalisation, compliance, audits and continuous improvement. Manage payroll accuracy, tax reporting, vendor partnerships, and HRIS initiatives. Coach and lead a People Operations team to deliver consistent, employee-centric HR services.

Support SEA High Jewelry business development and client programs across Singapore, Thailand, Malaysia and Vietnam. Coordinate HJ events, train and prepare boutique teams, track post-event commitments and sales, harmonize client journey templates and master client decks, analyze activations, manage local patrimony exhibitions, monitor competitor activity and market trends, and share insights with stakeholders.

Lead and implement product and 360° marketing strategies across Jewelry, High Jewelry, and Timepieces for SEA. Plan launches, coordinate boutiques, monitor market trends and competitors, provide product training, and manage the SEA Marketing team to drive business growth and brand protection.

Drive in-store sales and customer loyalty for a luxury brand by meeting sales targets, advising and following up with clients, managing inventory and merchandising, handling customer service cases, and participating in store operations, training, and events.

Serve as the bridge between business units and Technology & Operations, coordinating infrastructure initiatives, incident resolution, UAT and deployments, governance, vendor management, budgeting, KPI tracking, and stakeholder engagement to ensure IT solutions meet business needs and align with regional/global technology standards.

Deliver exceptional customer service to drive sales; identify customer needs and recommend products; support store manager to maintain sales performance; manage visual displays and after-sales service to ensure high customer satisfaction.

Lead jewellery category strategy across Singapore, ASEAN and Malaysia: own forecasting, launches, assortment, merchandising projects, performance reporting, market intelligence, and boutique training to drive sales and strategic initiatives in partnership with regional teams.