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New Relic
What's It Like to Work at New Relic?
New Relic Employee Perspectives
New Relic works to create a workplace where LGBTQIA+ employees feel supported through benefits, business practices and culture initiatives — not just during Pride Month, but throughout the year. In 2026, its cross-functional approach to inclusion helped the company earn a perfect score on the Human Rights Campaign Foundation’s Corporate Equality Index for the second consecutive year.
“I am proud to lead the effort to earn this award. Multiple teams contribute to more than 100 questions about our benefits, business practices, and culture initiatives to determine if we are best-in-class in regard to LGBTQIA+ inclusion in the workplace. It’s a huge undertaking and massive accomplishment. As a Black gay man, this is more than a work accomplishment—it’s personal.”
New Relic aims to create an inclusive workplace where employees across its global teams feel welcomed, supported and able to thrive. Its continued recognition in the Human Rights Campaign Foundation’s Corporate Equality Index reflects the company’s investment in workplace policies and practices that support LGBTQIA+ employees.
“I am proud of the work that New Relic has done to create an inclusive and welcoming workplace. This accomplishment underscores our commitment both in the U.S. and globally.”
New Relic works intentionally to create a connected culture across its distributed global teams. Through inclusive collaboration, regional programming and employee communities like Women @ New Relic, the company gives employees opportunities to build relationships, learn from one another and feel part of a shared mission wherever they work.
“In a global, distributed company, a sense of belonging doesn’t just happen by accident. You have to build it on purpose.”
New Relic Employee Reviews
What People Are Saying About New Relic
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Innovation & Products: The observability platform remains active and evolving, with ongoing investments such as AI/agent observability and frequent improvements that create meaningful, large-scale technical work. Feedback suggests this pace offers engaging problems across APM, infrastructure, and digital experience monitoring.
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Market Position & Stability: The company is consistently referenced by industry sources and customers as a leading observability vendor, providing strong brand signal and exposure to customer-driven roadmaps. This recognition can enhance career signaling and access to impactful initiatives.
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Benefits & Perks: Benefits include comprehensive healthcare, a 401(k) match, paid parental leave, volunteer time, wellness funds, and flexible/unlimited PTO in many roles. Remote-friendly policies and backup childcare are also highlighted in public materials.
New Relic's Benefits
Company or teams have recognition rituals for individual work
Teams use Slack, meetings, and Relicnitions to consistently highlight and celebrate individual contributions.
Employee feedback used to shape policies and strategy
Employee feedback isn’t just collected—it’s acted upon. Survey responses and team input directly shape our strategic priorities and workplace planning.
Encourages autonomy and ownership from employees
Built on trust rather than micromanagement, Relics have full ownership of their work to solve complex problems, drive technical excellence, and deliver real outcomes.
Established employee awards to honor work and contributions
Managers give public shoutouts and celebrate employee milestones
Leaders actively celebrate team wins, work anniversaries, and personal achievements through public shoutouts in team syncs, Slack, and company all-hands.
Managers offer consistent feedback loops
Managers maintain steady 1:1 check-ins and performance conversations, ensuring you always have clear goals, growth guidance, and real-time feedback.
Provides modern technology across teams
Relics are equipped with modern technology, equipment, and AI-forward tools to help you do your best work friction-free.
Provides resources to build team camaraderie
We invest in team budgets, ERG events, and virtual or in-person gatherings to build strong relationships, collaboration, and camaraderie across distributed teams.
Quarterly engagement surveys to gauge employee satisfaction
We use employee surveys to capture continuous feedback on the workplace experience, ensuring team sentiment directly informs our workplace strategy.
Documented career progression frameworks
We use structured Career Tracks with transparent job levels, expectations, and competencies so you always know where you stand and how to advance.
Documented internal promotion policy
We maintain clear, transparent guidelines that outline eligibility, evaluation metrics, and the exact steps needed to move to your next level.
Documented path to leadership development
We provide dedicated mentorship, executive sponsorship, and management coaching programs to give you a clear roadmap into leadership positions.
Encourages lateral mobility to expand skills and impact
Cross-functional moves and track switches are fully supported, giving employees the freedom to broaden their skills and continuously grow their careers at New Relic.
Posts new positions internally and encourages employees to apply
New positions are actively promoted across an internal job board available to all employees, giving the team continuous opportunities to discover and apply for their next career move.
Prioritizes promotion advancement based on impact
Advancement is driven by measurable execution and direct contributions toward key business goals, ensuring high impact—not just tenure—powers growth.
Prioritizes promotion advancement based on long-term contribution
We reward sustained high performance, ownership, and long-term value creation across our teams.
Promote from within
Growing internal talent is a core priority, and our team members are actively supported to take on bigger challenges and higher-level roles.
Provides customized development tracks
Our tailored Individual Contributor and Management tracks empower you to grow along the path that best aligns with your strengths.
Regularly scheduled promotion review cycles for employees
We hold structured, predictable performance and promotion review cycles so you have recurring opportunities to discuss and celebrate your career growth.
Defined policies promoting a professional, respectful workplace
Documented guidelines and zero-tolerance policies maintain a safe, inclusive, and professional environment for all Relics.
Defined values and mission statements
Our core values—The Relic Way—and mission to help companies deploy with confidence and run with intelligence anchor our culture, strategy, and daily work.
Documented operating principles
Our core values—The Relic Way—guide how we make decisions, while our Ways of Working clearly define how we collaborate and operate globally.
Documented policies and procedures to protect employee privacy and data
Engineering team utilizes pair programming
Engineering teams leverage pair programming, code reviews, and shared technical sessions to solve complex problems and upskill together.
Implements team-based strategic planning
Teams map out quarterly goals collaboratively, aligning individual projects directly with overall department roadmap objectives.
Leadership encourages open, transparent debate
Guided by a Challenger Mindset, teams have continuous avenues for feedback to challenge assumptions through respectful dialogue and drive better outcomes together.
Leadership is transparent and communicative
Executive leadership shares company updates, strategy shifts, and performance metrics openly through regular all-hands and Q&As.
Policies promote a low-ego, team-driven culture
We operate as One Team, leveraging diverse perspectives to solve complex problems and achieve shared success.
Prioritizes mission-driven work in decision-making processes
Strategic decisions directly support our mission to help customers deploy with confidence and run with intelligence.
Prioritizes real-world impact of work in decision-making processes
Being Results Driven and Customer Forever guides our choices, prioritizing work that delivers measurable real-world value.
Promotes a people-first, social culture
We prioritize employee well-being, community connection, and active Employee Resource Groups (ERGs) to foster an inclusive, supportive workplace.
Uses an OKR operational model to clearly define goals and priorities
We use Objectives and Key Results (OKRs) to maintain clear strategic alignment, tracking measurable outcomes across all teams.
Utilizes an open door policy that encourages accessibility
Leaders and executives are directly accessible via Slack and occasional open office hours, encouraging approachable, open communication across all levels.
Async-friendly policies, culture that encourage work flexibility
Grounded in an async-first mindset, we prioritize asynchronous communication to support our global workforce, establishing productive collaboration across time zones.
Defined working hours and availability expectations
Anchored in our Ways of Working, teams establish clear core availability to collaborate mindfully across schedules.
Documented overtime policy
Established expectations for communication between time zones
Guided by our Ways of Working, we set clear cross-time-zone communication expectations to ensure global collaboration while respecting everyone's working hours.
In-office days / expectations are defined
For roles or regions with in-office requirements, expectations and schedules are defined for employees.
Offers a remote work program
We offer fully remote roles across many regions, equipping you with everything needed to succeed from anywhere. Remote team members are fully integrated into our culture, projects, and growth.
Provides work from home flexibility
Utilizes a flexible work schedule
Built on trust and autonomy, Relics structure their workday for peak productivity without micromanagement. We focus on outcomes and impact, trusting you to manage your schedule and deliver results.
Utilizes restricted work hours
Driven by our shared ways of working, teams set clear availability guidelines to collaborate mindfully across time zones while protecting your work-life balance.
