Jobs at ICAP

Support global trading applications by investigating production incidents, monitoring system health, coordinating changes and releases, supporting trading-cycle operations, and improving reliability. Responsibilities include major-incident coordination, log analysis, observability, root-cause analysis, automation, post-incident reviews, and collaboration across technical and business teams. The role contributes to an evolving SRE-aligned operating model focused on resilience, operational efficiency, and reduced downtime.

Prospect and secure new B2B clients for financial data and analytics products across APAC. The role involves qualifying leads, conducting needs assessments, delivering tailored presentations, managing CRM records and pipeline health, collaborating with SDRs, and consistently meeting sales targets. Candidates should have B2B sales experience in data, analytics, or financial technology, strong consultative communication skills, Salesforce experience, and business-level English. Mandarin, Cantonese, or Korean is advantageous.

Leads TP ICAP’s global Derivatives Compliance Advisory function across Rates, FX, money markets, and government bonds. Provides strategic regulatory guidance, manages international compliance teams, advises senior stakeholders, oversees new products and strategic initiatives, leads regulatory change and remediation programs, supports transaction reporting frameworks, delivers training, and represents Compliance at executive and regulatory forums.

Leads AI engineering for APAC Global Broking, partnering with brokers and business leaders to identify, design, and deliver productivity solutions. Develops AI agents, workflow automations, retrieval systems, document tools, and integrations from prototype through production. Ensures governance, security, architecture, testing, risk, adoption, and measurable benefits while coordinating business, technology, and control stakeholders.

Provides practical HR guidance to Singapore managers and employees across the employee lifecycle, including employee relations, performance, policies, organizational change, recruitment, payroll, benefits, onboarding, exits, and work passes. Partners with HR business partners and regional teams, supports reporting and governance, identifies process improvements, and handles sensitive matters in a regulated, fast-paced environment.

Leads an 18-person APAC support organization responsible for real-time Level 1 support of broker and trader-facing platforms across five asset classes. Oversees incident resolution, service requests, onboarding, connectivity, STP, configuration, stakeholder communication, risk controls, and collaboration with Level 2 and development teams. Drives operational excellence through ServiceNow, AI, automation, analytics, process improvement, training, and performance management across distributed teams.

Support and optimize real-time financial market data systems, including exchange and client feeds. Integrate, normalize, monitor, and distribute low-latency market data while troubleshooting connectivity, data integrity, and infrastructure issues. Develop automation, tune system performance, conduct capacity planning, maintain documentation, and ensure compliance with exchange and regulatory requirements. The role also supports deployments and production incidents during weekends and public holidays.

Lead strategy, development, commercialization and lifecycle management of indicative pricing and market data products for capital markets across APAC. Define roadmap, drive revenue and P&L, partner with broking, engineering, analytics and sales, ensure methodology and data governance, engage clients and partners, and mentor product teams to deliver market-leading data and analytics solutions.

Design, implement and maintain distributed, real-time backend systems in an Agile team. Mentor engineers, ensure quality via unit tests/CI/CD, build scalable solutions, deliver POCs, and collaborate across QA and architecture to meet functional and non-functional requirements.