Jobs at Futu Holdings Limited

Oversee institutional brokerage account servicing, onboarding, maintenance, transfers, closures, documentation, and client requests. Ensure compliance with KYC/AML requirements, regulatory obligations, internal controls, and audit standards. Coordinate with clients, relationship managers, trading, compliance, finance, and operations teams. Monitor service levels, resolve issues, improve workflows, maintain procedures, and report on account volumes, risks, and outstanding matters.

Conduct corporate customer due diligence and enhanced due diligence, review onboarding documents and ownership structures, investigate transaction-monitoring alerts, perform AML/CFT risk assessments, review marketing materials, monitor regulatory developments, support audits and remediation, and escalate suspicious activity for reporting. The role also maintains audit trails, improves compliance processes, and collaborates with Compliance, Operations, Partner Support, and Business teams.

Supports the compliance framework by investigating client complaints, preparing case summaries and regulatory reports, reviewing marketing and client-facing materials, assessing service-provider compliance, and assisting with ad hoc compliance projects. Requires strong analytical, communication, organizational, and problem-solving skills, accuracy under pressure, reliability, independence, and tolerance for repetitive work. English is required; Mandarin fluency is advantageous.

Acquire and manage high-net-worth and corporate clients, grow assets under management and revenue, and promote brokerage, investment, and wealth management products. The role involves prospecting, sales presentations, client research, account opening support, compliance checks, client events, and collaboration with risk, operations, finance, and compliance teams.

Drive business performance and growth for the Private Wealth and Institutional business by analyzing RM and client performance, identifying growth opportunities, improving sales processes, enhancing RM productivity, and increasing AUM, revenue, and wallet share. Lead CRM, AI, automation, product enablement, training, and cross-functional transformation initiatives across sales, product, operations, marketing, and technology.

Develop and lead investor education content across social media, video, MooAcademy, webinars, and events. Simplify complex investment concepts for audiences ranging from beginners to experienced investors, using audience insights and performance data to improve educational strategy. Serve as a public-facing moomoo ambassador, presenting to investors, answering questions, and representing the company at industry and community events. Expertise in options, equities, ETFs, portfolio construction, risk management, and AI-powered investing is required.

Oversee securities trade settlement, reconciliation, corporate actions, asset transfers, and operational risk controls across multiple asset classes. Manage brokers, custodians, clearing houses, and counterparties; ensure regulatory compliance, reporting, audit readiness, and operational resilience. Lead process improvements, system implementations, product launches, UAT, platform migrations, and automation initiatives using AI Agents and RPA.

Drive user growth in Singapore through Chinese-speaking communities, KOLs, channel partnerships, and investor-education activities. Own acquisition, conversion, engagement, and retention outcomes; negotiate partnerships, host online and offline events, support users, analyze performance data, optimize ROI, and identify new growth opportunities. The role requires investment knowledge, hands-on trading experience, Chinese-language proficiency, public-speaking ability, partner management, customer retention experience, and strong data-analysis and content-marketing skills.

The Private Wealth Marketing Manager will lead brand and content strategy, manage campaigns, and collaborate cross-functionally to enhance client engagement and market positioning in the wealth management sector.

The Relationship Manager will acquire high-net-worth clients, promote investment products, conduct market research, and collaborate with internal teams to enhance client experience.

Lead institutional account management for External Asset Managers, handling onboarding, account administration, transaction execution support, client servicing, documentation reviews, and process improvements to ensure timely, accurate service delivery.

Lead improvements in risk monitoring tools, enhance UX for risk resolution, and manage cross-functional risk product initiatives.

Lead initiatives for futures derivatives, conduct market research, design margin calculation algorithms, and ensure risk management for products.

Own the end-to-end Web3 trading experience across product, growth, and UX. Define the roadmap, prioritize features, conduct user research, optimize funnels and trading workflows, and lead products through development, launch, and continuous improvement. Partner with Design, UX, Engineering, and other teams to deliver high-quality experiences that increase activation, engagement, retention, trading volume, and competitiveness. Conduct competitive analysis and monitor industry trends.

Research Singapore and Australian equities, ETFs, options, futures, derivatives, and global opportunities. Provide tailored investment advisory, asset allocation, trade execution support, and market guidance to HNW clients. Create market commentary, educational materials, investment strategies, and training for Relationship Managers. Curate products aligned with client risk profiles and the firm’s house view, while developing client segmentation, service models, and engagement plans across Singapore and Australia.

Process and settle securities trades across equities, fixed income, derivatives, and funds; monitor settlement failures; reconcile trades, positions, and transactions; process corporate actions and asset transfers; coordinate with brokers, custodians, clearing houses, and counterparties; maintain documentation and regulatory reports; support audits, system monitoring, UAT, and process improvements.

Support KYC and CDD processes for individual and corporate clients by reviewing documentation, performing name screening, investigating alerts, assisting periodic reviews, and completing ad hoc compliance tasks to mitigate regulatory and integrity risks.

Produce market insights and investment research across U.S. and Singapore equities, macroeconomics, and key themes. Create market outlooks, commentaries, and thought leadership for retail and private wealth clients. Deliver investor education events, act as media spokesperson, collaborate with regional teams, and contribute Singapore-focused equity research, IPO assessments, and regional market analysis to support client acquisition and retention.

Lead partnership and KOL collaborations to drive user acquisition and brand awareness in Singapore. Source, negotiate, and manage channel partners; plan and optimize online/offline campaigns; guide co-branded content production; use data analytics to track performance and improve ROI; support cross-functional marketing initiatives and explore new growth opportunities.

Manage and grow relationships with priority clients, handle account opening and inquiries, recommend wealth products, provide telemarketing outreach, and coordinate with marketing and internal teams to meet sales targets and KPIs while ensuring compliance.