Jobs at Fiserv

Manages Fiserv’s APAC financial solutions product proposition, focusing on issuer processing and next-generation card issuing. Defines regional product capabilities, positioning, pricing, commercial priorities, and roadmaps based on client, market, competitive, and regulatory needs. Represents products with clients, enables sales through demonstrations and RFP support, leads go-to-market readiness, and communicates APAC requirements to global product teams. Identifies platform and ecosystem opportunities while applying modern technology, AI, automation, and data-driven approaches.

Leads Fiserv’s APAC implementation, integration, and technical account management functions. Owns enterprise onboarding, technology integrations, migrations, certification, go-live readiness, hypercare, and service transition. Builds regional teams and operating models, manages strategic program portfolios, establishes governance and delivery standards, oversees KPIs and SLAs, and serves as the executive escalation point for complex client engagements. Partners with Sales, Product, Technology, Operations, Risk, Legal, Compliance, and global delivery stakeholders.

Partner with APJ business leaders on people strategies, workforce planning, talent development, employee engagement, organizational change, and employee relations. Manage investigations, restructures, compliance, succession planning, and employee lifecycle activities across multiple countries. Collaborate with HR Centers of Excellence, use HR metrics and Workday to inform decisions, and support leaders across a multinational, matrixed environment.

Leads APAC card scheme compliance, managing rules, network requirements, stakeholder relationships, non-compliance remediation, waivers, audits, scheme releases, workshops, and industry meetings. Advises business units on compliance, product integration, market strategies, and risk-based decisions while coordinating with card schemes and industry bodies.

Lead APAC go-to-market strategy for cross-border, multi-currency payment solutions. Drive product launches, ISV integrations, pre-sales support, merchant onboarding, partner enablement, and GTM measurement while translating regional regulatory and market requirements into product inputs.

Leads Fiserv’s APAC growth, commercialization, and go-to-market strategy for embedded finance and digital assets. Drives business development, client acquisition, revenue growth, strategic partnerships, and ecosystem expansion. Builds executive relationships across financial institutions, fintechs, merchants, platforms, and marketplaces; coordinates with Product, Sales, Legal, Compliance, Risk, and Delivery teams; provides regional market expertise; influences product roadmaps; and represents Fiserv externally.