Jobs at DXC Technology

Manages IT operations, support engineers, incidents, and problem-management activities. Drives major incidents to resolution within SLA, coordinates internal and external support teams, communicates with customers, conducts root-cause analysis, tracks KPIs, prepares service reports, and leads post-incident improvement actions. Requires 12-hour onsite roster shifts and eligibility for required security clearance and site access approvals.

Leads ServiceNow implementation projects, owning end-to-end technical and business solution design. Conducts design reviews, data quality assurance, implementation audits, and enhancement recommendations. Manages client communications during sales and delivery, contributes to RFPs, and provides technology solution content. Requires ServiceNow Technology Workflows expertise, consulting or business analysis experience, ServiceNow certifications, ITIL process implementation knowledge, and willingness to travel within ASEAN.

Provides first-level helpdesk and onsite technical support for desktops, laptops, peripherals, applications, printers, and network connectivity. Responsibilities include incident logging, troubleshooting, SLA management, escalation, service monitoring, documentation, vendor coordination, and customer communication. The role requires participation in 24x7 rotating shifts across operational sites in Singapore, including nights, weekends, and public holidays, and eligibility to obtain required security clearance and site access approvals.

Owns the technical delivery of ServiceNow implementations and enhancements, including architecture, development, scripting, integrations, performance, security, troubleshooting, and upgrade readiness. Leads technical customer discussions, design workshops, code reviews, and go-live support while enforcing best practices and minimizing technical debt. Guides team members, translates business requirements into scalable solutions, and partners with project managers, architects, and product owners to ensure quality and timely delivery.

Drive strategic enterprise sales across Singapore by originating, shaping, negotiating, and closing complex IT services opportunities. Build C-suite relationships, develop account and territory strategies, manage pipelines and forecasts, lead cross-functional pursuits, expand existing accounts, acquire new clients, and achieve revenue and bookings targets. The role sells managed services, cloud, applications, cybersecurity, infrastructure, digital workplace, data and AI, and consulting solutions to enterprise and public sector organizations.

Develop, test, implement, maintain, and troubleshoot enterprise Java applications. Build features, resolve defects, optimize performance, support integration and acceptance testing, document technical work, participate in code reviews, and collaborate with developers, analysts, and project teams while following secure software engineering practices.

Administer and support Oracle, SQL Server, MariaDB, and related database environments across implementation, upgrades, patching, monitoring, security hardening, capacity planning, backup, recovery, and troubleshooting. Coordinate with customers, application teams, project managers, and vendors on database infrastructure delivery. Support SIT, UAT, and production deployments while maintaining database availability and performance.

Support development, maintenance, testing, integration, deployment, and troubleshooting of enterprise software applications. Assist with UAT, defect resolution, audits, vulnerability assessments, security testing, documentation, and change management. Collaborate in Agile teams while developing skills in Java, cloud technologies, DevOps, and AI-assisted software development. The six-month traineeship is designed for recent graduates building foundational software engineering experience.

Provides application support for business-critical systems by troubleshooting production issues, monitoring performance, resolving incidents, supporting enhancements and deployments, debugging, conducting root cause analysis, maintaining technical documentation, and participating in continuous improvement. Collaborates with developers, business users, and support teams to maintain application stability and availability.

The Sales Manager will develop sales strategies, lead a sales team, manage client relationships, analyze market data, and drive sales growth while collaborating with cross-functional teams.

Supports enterprise service desk operations by logging, validating, diagnosing, troubleshooting, documenting, and escalating customer technical incidents. Maintains ticket handling within SLAs and communicates throughout resolution. Gains foundational exposure to Wintel, UNIX, virtualization, cloud computing, desktop operating systems, PC hardware, networking, and Internet technologies while developing analytical, research, communication, and multitasking skills.

Manage and expand a portfolio of public sector accounts, driving revenue growth, improving profitability, and maintaining strong client relationships while overseeing account financials and project delivery performance.

Designs and operates enterprise compute infrastructure, supporting modernization from monolithic platforms to Azure, AWS, and Kubernetes environments. Responsibilities include infrastructure architecture, automation, configuration and maintenance of information systems, cloud transformation consultation, stakeholder collaboration, and compute platform implementation. The role requires extensive traditional infrastructure experience, cloud and Kubernetes expertise, scripting ability, analytical problem-solving, and effective communication.

Provide 24x7 first-level IT support (12-hour shifts) for DXC clients and vendors: troubleshoot and log incidents, perform initial diagnostics, prioritize/dispatch, escalate major incidents, coordinate with support teams and vendors, monitor SLAs, contribute to knowledge base, submit reports, and support onsite client environments. Must work shifts, be Singaporean, and fully vaccinated.

Manage APAC execution of the Assure Integral product roadmap, act as regional SME, translate client needs into configurable PAS capabilities, support delivery teams, enforce product governance, and feed regional requirements into the global roadmap to increase reuse and reduce customization.