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Information Technology • Software
Provides Tier-2 IT support for Singapore and APAC users, including hardware troubleshooting, workstation and conference-room AV support, laptop imaging, network-room maintenance, onboarding and offboarding, ITSM ticket handling, inventory management, SLA reporting, and device security compliance. Supports Microsoft 365 and Okta administration while maintaining equipment records, spare laptops, service reports, and operational checklists.
