Jobs at Coinbase

Own full-lifecycle recruiting for senior, complex roles across G&A, Customer Experience, EAA and IT. Source and build pipelines, partner with senior leaders, use analytics to improve hiring velocity, and design scalable recruiting processes across global markets.

Serve as senior relationship owner for Coinbases highest-value customers: manage complex escalations end-to-end, drive onboarding and product adoption, partner with cross-functional teams to resolve root causes, mentor junior agents, and surface feedback to improve processes and customer satisfaction and retention.

Serve as a senior subject-matter expert for Coinbase's highest-value customers, owning complex relationships end-to-end. Resolve escalated issues cross-functionally, drive onboarding and product adoption, mentor junior Concierge agents, surface customer feedback to improve processes, and act as primary escalation for incidents and recovery strategies.

Seeking a Senior Software Engineer for the Consumer Trading team to lead the design and development of trading systems, mentor engineers, and drive technical initiatives across teams.

Lead end-to-end regional threat case management, perform structured behavioral threat assessments, coordinate intelligence-led incident response with cross-functional partners, produce executive briefings, and mature regional protective intelligence processes, tooling, and training to mitigate threats to employees, executives, facilities, and operations.

Design, build, and scale backend services in Golang powering onboarding and KYC across products and regions. Own end-to-end delivery, improve onboarding conversion via data-driven changes, lead cross-cutting design reviews, and ensure security, operational integrity, and scalable architecture for rapid global expansion.