The Software Engineer, Frontend will develop user-facing features, write high-quality code, and collaborate with teams to enhance the customer experience in the crypto space.

Lead a customer support team, manage operations, improve customer experience, resolve escalations, and advocate for customer needs at Coinbase.

The role involves managing escalated customer issues, communicating effectively with stakeholders, and enhancing customer experience through process improvements. It requires strong problem-solving skills and the ability to thrive under pressure.