Teams at CNX

Convert high-intent inbound leads into ChatGPT Business and Enterprise customers through structured discovery, consultative selling, full sales-cycle ownership, pipeline management in Salesforce, and consistent KPI and quota attainment while advising on AI use cases.

Answer inbound/outbound/online customer contacts, resolve routine product/service issues, meet KPIs, document interactions in call tracking systems, maintain basic product knowledge, upsell when appropriate, and work rotating shifts in a fast-paced contact center environment.

Handle inbound/outbound customer contacts to resolve routine product/service issues, meet KPI targets, document interactions in call-tracking systems, offer additional products/services, and follow defined procedures while maintaining professional, empathetic communication.