Teams at Bupa

Provides administrative and operational support to a Singapore partnership sales team by reviewing and processing insurance applications, verifying documentation, coordinating with underwriting and internal teams, tracking outstanding requirements, maintaining records and reports, supporting policy issuance and payments, handling customer information securely, and assisting with audits, training, onboarding, and routine queries.

Manage corporate health insurance accounts as the primary contact for group secretaries and intermediaries. Responsibilities include customer onboarding, responding to queries, coordinating issue resolution, supporting client visits, processing renewals, handling billing and commission inquiries, maintaining customer records, producing reports, and supporting premium collections. The role emphasizes relationship management, retention, customer satisfaction, complaint handling, communication, and collaboration with sales, finance, claims, and operations teams.

Manage group quotation requests and grow the SME and corporate sales pipeline through brokers, independent agents, and intermediary partners in Singapore. Deliver product presentations and broker training, maintain Salesforce pipeline data and reporting, achieve sales and quality targets, ensure MAS and FCA compliance, support events and campaigns, and build strong senior-level relationships. The role also contributes to continuous improvement, team support, and representing Bupa Global with integrity and exceptional service.