Jobs at Black Box

Supports the Payroll team as a payroll analyst, likely assisting with payroll data, processing, reconciliation, reporting, and related administrative analysis. The description provides limited detail about specific responsibilities.

Drive revenue growth and new business through consultative B2B sales. Manage customer relationships, identify needs, align objectives with technology solutions, prospect for leads, negotiate and close opportunities, retain accounts, and expand customer footprints through cross-selling and upselling. Coordinate internal sales and presales resources across the opportunity pipeline while serving as a trusted advisor and meeting established goals.

Lead quality assurance for data center infrastructure projects across builds, expansions, fit-outs, remediation, upgrades, and managed services. Own the QMS, QA standards, inspection plans, audits, corrective actions, commissioning readiness, testing certification reviews, documentation, handover, vendor quality, KPI reporting, continuous improvement, and training. Support enterprise and financial services customers across APAC.

Provides first-line support for enterprise network infrastructure by monitoring network health, troubleshooting LAN, WAN, VPN, wireless, and Internet connectivity issues, managing incidents and service requests, and escalating complex problems. Supports network installations, preventive maintenance, approved changes, documentation, security compliance, and customer communications. The role operates in managed services or NOC environments, may involve 24/7 shifts and on-call support, and requires familiarity with networking fundamentals, monitoring systems, ITSM tools, and major network vendors.