Lead cross-functional strategic programs to scale Solutions operations: define operating models, prioritize and govern backlog, build cadences, improve handoffs, enable reusable tooling and AI-assisted workflows, and drive measurable outcomes across global teams.

Lead design and execution of the Airwallex Partner Program to drive partner adoption and revenue growth. Develop pricing, incentives, recruitment, enablement, governance, and KPIs; coordinate cross-functional stakeholders and deliver partner launches and reporting to improve partner productivity and program performance.

Lead identification, prototyping, and production deployment of AI solutions to transform risk operations. Partner across Operations, Engineering, Data Science, Product, and Compliance to build, monitor, and iterate AI agents and low-code/no-code tools, ensuring regulatory compliance and operational scalability.