Top Operations Jobs in Singapore
As a Senior Lead in Payment Operations, you will oversee APAC Regional Service Delivery, guiding and developing a team to ensure operational excellence and meet KPIs. You will drive strategic direction, collaborate with cross-functional teams, and identify opportunities to enhance customer experience and operational efficiency.
The Card Compliance & Monitoring Manager oversees compliance with regulatory standards for card payment transactions, ensuring seamless customer experience, monitoring transaction metrics, and collaborating with various teams to enhance the efficiency and alignment with compliance requirements while also managing a team.
The CRM Senior Manager at Wise will lead the APAC CRM strategy and implementation, ensuring effective customer communications through lifecycle management, segmentation, and engagement initiatives. The role involves managing a team, collaborating with internal stakeholders, analyzing campaign performance, and driving product adoption and brand awareness.
The Payment Operations Specialist will support the Global Processing team by ensuring efficient payment processing, meeting SLA and KPI targets, escalating issues appropriately, and following operational procedures to enhance customer experience globally. The role is customer-focused and requires attention to detail and effective communication.
The Platform Due Diligence Team Lead will provide vital support to operational agents and ensure effective KYC control tasks are performed. Responsibilities include managing daily operations, improving processes, collaborating with other teams, and providing training and support for career development, while ensuring compliance with regulatory standards.
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