Top Operations & Support Jobs in Singapore

Lead Credit Platform Services within Wealth Management Credit Operations, overseeing credit-related operational processes, controls, and risk. Manage a high-performing team, drive process improvement and transformation, partner with business, risk, technology and operations, strengthen controls and governance, use data and automation to improve efficiency, and lead audits and remediation while supporting regional and global stakeholders.

Lead data-driven control reviews and monitoring for client onboarding and documentation. Assess AI/ML model risks, automate control testing, perform root-cause analysis, and partner with stakeholders to implement governance, remediation, and policy improvements to strengthen compliance with AML/KYC and regulatory requirements.

Lead APAC regulatory engagement and governance for payments; manage responses to regulatory examinations and information requests, coordinate across operations and stakeholders, embed consistent governance standards, identify and remediate gaps, and ensure timely, well-evidenced submissions.

Provide business-facing production technology support across Asia Pacific within a global follow-the-sun model. Manage incidents, escalations, post-incident analysis, monitoring, service KPIs, and preventative improvements across applications and infrastructure. Serve as an application subject matter expert, apply SRE practices, troubleshoot complex full-stack systems, and improve support tools and processes. Collaborate with business, technology, and vendor teams to maintain operational stability, availability, and performance.

Supports Asia currency and emerging markets trading through transaction capture, validation, reconciliation, control checks, and issue resolution. The role manages intraday and end-of-day processing, ensures accurate books and records, coordinates with operations, risk, finance, legal, collateral, and technology teams, and contributes to process improvements and strategic initiatives. It requires knowledge of derivatives, hedging products, front-to-back trade operations, confirmations, settlements, and regulatory reporting.

Lead APAC payments operations controls by developing an enhanced control framework, driving RCSA execution, monitoring KRIs/KPIs, ensuring timely issue detection and remediation, partnering with legal/compliance/technology, and influencing control improvements across stakeholders.

Lead risk and control design across operations: assess risks, design and validate controls, drive process re-engineering and automation, use data analytics to monitor controls, escalate breaches, and report to senior management.