Top Operations & Support Jobs in Singapore

Provide first-line support to merchants and commercial teams on finance and treasury products. Advise merchant finance teams on platform features, analyze financial pain points, and collaborate with finance product and development teams to improve or create solutions. The role requires financial products experience in banking or fintech, strong analytical and commercial skills, effective communication, decision-making under pressure, comfort with ambiguity, and advanced Excel proficiency.

Lead Adyen’s APAC IT support function from Singapore, managing a distributed team across Singapore and Bengaluru. Set regional support strategy, develop staff, improve operational performance, automate repetitive workflows, guide technical and architectural decisions, and deliver support projects. Partner with senior management and cross-functional teams, manage vendors, and ensure a high-quality employee IT experience across APAC offices.

Lead a Singapore-based technical support team serving global merchants. Responsibilities include setting support goals, shaping global support strategy, mentoring team members, resolving complex technical escalations, collaborating with technology and commercial teams, and monitoring KPIs to improve operational performance. The role requires strong people leadership, web technology knowledge, problem-solving skills, communication abilities, and experience managing geographically distributed teams.

Lead and manage a regional IT support team, driving technical direction, improving processes, delivering high-quality support, and ensuring collaboration across functions.