Top Customer Success & Experience Jobs in Singapore

The Engineering Manager for Technical Support at Airwallex will lead technical support teams, troubleshoot issues, and enhance product reliability while delivering exceptional customer service.

The Head of Global Customer Support will lead and scale the customer support organization, ensuring high-quality service across regions, manage performance, spearhead digital innovation, and foster collaboration with product and engineering teams.

The Senior Analyst will conduct quality assurance checks, analyze operational gaps, and collaborate on improvements in risk operations for better efficiency and compliance.

The Manager, Global Partner Experience will lead Airwallex's Partner Program, enhancing performance and driving revenue growth through strategic initiatives and collaboration across departments.

Drive customer engagement and success through strategic campaigns targeting high-value clients without dedicated Account Managers. Responsibilities include campaign ideation, client engagement, and performance data analysis.

The Executive Assistant will manage the CEO's calendar, coordinate meetings, arrange travel, handle expenses, and assist with administrative tasks related to a private venture fund.

The Account Specialist will provide client enablement, troubleshoot issues, communicate between clients and internal teams, and support operational tasks while managing relationships and feedback.

The Customer Success Manager will identify upsell/cross-sell opportunities in existing clients using real-time data, manage high-volume outreach and collaborate with teams for growth.

The Account Manager will manage SME client relationships, drive sales through upselling and cross-selling, and collaborate with multiple teams to ensure customer satisfaction and product adoption.