Yacht Administrator

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Summary

Paiza M/Y offer contemporary ultra-luxurious service with a strong commitment to create unforgettable memories for our guests and passengers of Marina Bay Sands.

The Yacht Administrator is a land-based support for the yachts, captains and the entire crew ensuring to create unforgettable experiences for the passengers. The Yacht Administrator is a professional manager, expert problem solver and possesses the ability to manage every situation with poise and exemplary leadership.

Job Responsibilities

Operational

• Act as the land-based orchestrator of Yacht Operations. A key and vital partner to Captain and crew for yacht management and pre-voyage preparation.
• Where required to be present on board, attending weekly meetings and potential cruise-based meetings where dictated by Captain.
• Acting as a liaison between the crew, vendors/suppliers and Marina Bay Sands.
• Assumes responsibility of all administration required including but not limited procurement, crew records, crew scheduling etc.
• Maintains a working knowledge of the duties and responsibilities as Yacht Administrator.

Management

• Support Captain and Paiza Lifestyle Legal advisor, Rachel Sng, on all administration of flag, survey, class requirements. Including the oversight of purchase/expansion project management schedule, certification expiries, booking vendors for surveys and supporting Legal advisor of documentation: minutes, meeting bookings, follow up on required paperwork.

• Oversight of all flag & crew matters – ensuring renewals, surveys and certificates are kept up to date and complied with.

• Management of Marina Bay Sands services/support including resourcing, procurement, finance, legal and compliance matters.

• Management of Marina and future overseas journey destinations in collaboration with Purser and Captain.

• Management of work hour schedules as prepared by the bridge, deck, engineering, hospitality and galley department.

• Support Captain & crew on repair and maintenance schedules and coordination of drydock schedules.

• Oversight of the provisioning being executed by those crew onboard (Chef & Chief Steward), and support by processing in Ariba twice a week.

• Support in the management of costs and budgets, preparing monthly accrual statements and collaborating with crew and leadership in forecasting.

Event Management:

• Oversee all scheduled cruises, preparing the event summary and guiding the hosts and support teams to deliver passenger manifests and trip preferences in a timely manner. In doing so, meet and discuss on a regular basis with Captain, Purser, Chefs and Chief Steward.

Leadership

• Maintain professional relationship with Captain & crew to ensure the safety, comfort and convenience of operations and passenger experience.

Accounting/IT

• Oversee the management and upkeep of the in-yacht planning management software with issues and events.

Compliance

• Support the crew to operate the vessel and aspects in accordance with the MBS Lifestyle Pte Ltd and Marina Bays Sands Pte Ltd standard operating procedures, checklists and limitations.

• Ensure compliance with all legal and regulatory requirements.

Safety

• Participates in the Safety Management System.

• Participates in Emergency Response.

• Follow Marina Bay Sands Workplace Safety and Health Policy practices.

• Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc.

• Observe activities; report any suspicious characters, items and/or activities to support team at Marina Bay Sands.

Collaboration

• Collaborates with the MBS Lifestyle team, planning and communicating Paiza yacht plans.

• Work collaboratively and effectively with Marina Bay Sands senior management and sales team to ensure the highest levels of communication and understanding of all Paiza One lifestyle experience strategy.

• Enable and support a culture of communication, collaboration, knowledge, and professional growth to build strong relationships amongst the OneMBS teams.

• Prioritize his/her own professional development and work with the Paiza Lifestyle to enhance skills sets with respect to leadership, communication, organization, and strategic development.

• Work on other ad-hoc initiatives as required in a highly dynamic environment.

• Ability and willingness to work flexible days and hours as required by the business.

• Maintain a healthy work/life balance.

• Contribute ideas in support of the company vision, mission, value, and guiding principles.

Miscellaneous

• Practice well-mannered behavior and grooming according to company standards.

• Attend scheduled meetings as required.

• Active involvement in Sands Care and sustainability programs.

• Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements

Education & Certification

• Diploma/Degree in Maritime, Hospitality or related field preferred

Experience

• 2-5 years of maritime yacht management

Other Prerequisites

• Having a good command of spoken and written English to communicate effectively with crew members.
• Confident and charismatic personality with great attitude towards passenger and crew
• Risk averse.
• Mature, meticulous, resourceful, organized, and able to work independently and under pressure.
• Strong communication, management and interpersonal skills, superior leadership.
• Maintain professional appearance ensuring highest levels of services experiences for passengers.
• Maintain hygiene to the highest levels.
• Ability to remain calm and give directions in an emergency situation.
• Competent in reviewing financial accounts and propose forecasts and budgets of costs.
• Must be able to travel and enter countries worldwide without restrictions and be eligible to apply for VISAS where these are required.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.