Wholesale KYC Operations - Financial Institutions Group Case Lead - Associate

Job Description
The Wholesale KYC Operations Team play a critical role in ensuring that as an organization, we are compliant with multiple regulations, in order to protect the bank's reputation and financial assets.
As an Associate in the FIG Production Team, you will play a crucial role in partnering with the Middle Office or the client to conduct periodic renewals for complex client types such as Financial Institutions and Fintechs. In addition to your regular work, you will also champion initiatives and process efficiencies. As a case lead, you will become a specialist in policy and local diligence standards applicable to these clients after completing necessary trainings and certifications. You will issue RFIs, perform specialized due diligence for high-risk segments of clients, and work towards uncovering and mitigating risks associated with a Foreign Correspondent Banking client. You will also promote to improve our performance metrics on both productivity and quality for the department, participate in country governances, and be a change champion on procedures & technology to further mitigate risks and improve stakeholder experience.
Job responsibilities

• Partner with WKO Middle office & Sales Partners to onboard and conduct KYC periodic renewals for Financial Institution Group clients to including Banks & NBFIs.
• Act as a case lead, this is a specialist role. Post trainings and certifications, the preferred candidate will graduate to being an SME for policy and local diligence standards applicable to these clients.
• Issue RFIs, perform specialized due diligence amongst others, for high-risk segments of clients.
• Possess working knowledge of Correspondent Banking Due Diligence Questionnaire and its objectives to uncover & mitigate underlying risks associated with a Foreign Correspondent Banking client.
• Drive and improve our performance metrics on both productivity and quality for the department.
• Participate in country governances; share progress and undertake priorities as per service levels agreed with key stakeholders.
• Be a change champion on procedures & technology on how we can further mitigate risks and improve stakeholder experience in the process.

Required qualifications, capabilities, and skills

• Minimum 3 years of experience in KYC / Client Onboarding functions within the banking industry.
• B.S. Degree or equivalent, with CAMs or similar certifications in Anti Money laundering & KYC
• Risk mitigation & a strong controls mindset.
• Strong sense of accountability and ownership, with a focus on quality and best practices.
• Adaptable, flexible, and willing to work in a dynamic environment.

Preferred qualifications, capabilities, and skills

• Minimum 2 year of AML Industry Experience covering Financial Institutions.
• Basic understanding of Mandarin/ Japanese/ Korean language will be advantageous to review documents in Mandarin/ Japanese/ Korean language across APAC region
• Experience on intelligence automation & other digital initiatives to improve process and speed of onboarding will be an added advantage.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.