WHO Sales Manager

Exceptional Hospitality Starts with You

Picture yourself creating meaningful connections that bring global travel experiences to life. When you join our Hotels team, that’s exactly what you’ll do every day. As a WHO Sales Manager, you’re not just driving revenue through wholesale distribution channels – you’re spreading the light and warmth of hospitality by building strong partnerships with tour operators, wholesalers, and travel intermediaries, and delivering memorable experiences for every guest.

Here's what you'll do during a typical day:

• Develop and manage wholesale business: Identify, prospect, and convert opportunities with tour operators, wholesalers, bed banks, and travel intermediaries to drive room revenue and maximize production.

• Build and maintain partner relationships: Serve as the primary contact for assigned wholesale accounts, strengthening existing partnerships and developing new relationships to grow market share and profitability.

• Execute strategic sales initiatives: Analyze market trends, distribution performance, and competitor activity to design and implement sales strategies that optimize demand and achieve revenue targets.

• Manage the full sales cycle: Prepare proposals, negotiate contracts, define allotments and rates, and secure agreements that align with hotel strategy and maximize revenue potential.

• Oversee account and booking management: Ensure accurate loading and maintenance of rates, inventory, and contracts in sales systems, while coordinating partner requirements and ensuring seamless execution.

• Collaborate across departments: Work closely with Revenue Management, Distribution, Reservations, and Operations teams to align inventory, pricing, and strategy for optimal wholesale performance.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.