About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Responsibilities:
Operational Support & Reporting
Prepare project status reports, management reports, and dashboards for all scope areas (projects, operations, risk, vendor management).
Deliver ad hoc reports for urgent leadership decisions and audits, ensuring clarity, accuracy, and actionable insights.
Track operational metrics (e.g., SLAs, incident/defect rates, lifecycle KPIs) and provide insights for decision-making.
Maintain reporting cadences and data quality standards; automate recurring reports where feasible.
Support process standardization and governance across technology operations, including documentation, templates, and SOPs.
Audit & Risk Management
Manage internal and external audits and reviews, including GRC updates, RFIs, and audit observations.
Provide risk oversight and governance for technology domains.
Lead audit readiness activities: evidence management, engagement coordination, remediation tracking, and closure.
Monitor risks and track resolution of issues from breaches, incidents, reviews, and inspections; ensure timely updates and escalations.
Maintain knowledge artifacts: playbooks, control catalogs, FAQs, and micro-learning content.
Digital Workplace & Vendor Management
Oversee TPRA, vendor management, BCM, annual KRCSA, and risk reduction initiatives.
Manage technology asset lifecycle (hardware, software, licenses): refresh planning, obsolescence tracking, and decommissioning.
Coordinate procurement operations and vendor/contract enablement: intake, sourcing, onboarding, renewals, and compliance.
Partner with Vendor Management to track performance, SLAs, and contract obligations; support third-party risk assessments.
Technology Governance & Vulnerability Management
Oversee vulnerability management, remediation, and ISRA renewals.
Liaise with application domains on ORSA submissions, including obsolescence scope, budgeting, and delivery timelines.
Act as liaison for Tech Obsolescence task force and provide reporting.
Manage RTB Capex projects: budget tracking/approval, memo approvals, and escalation handling.
Key Deliverables
Management reports and dashboards for leadership and governance (including ad hoc requests).
Operational reporting with actionable insights.
Governance dashboards and risk reduction plans.
Compliance evidence (audit reports, remediation tracking, certification renewals).
Security assessment reports and vulnerability test results.
Lifecycle and obsolescence compliance validation.
Procurement documentation and vendor performance tracking.
Requirements:
Bachelor Degree in a relevant discipline (Computer Science, IT, Info Systems, Cybersecurity, Engineering)
Preferred: Enhanced Credentials: Industry-recognized certifications such as CISA, CISM, CISSP, etc)
At least 12 years in technology operations, risk/governance, or PMO support roles within banking or large enterprise environments.
Operational Reporting & Data Analysis
3–5 years’ experience in preparing management reports, dashboards, and KPIs.
Strong ability to interpret complex operational data and present it in a clear, concise, and actionable format.
Experience with ad hoc reporting under tight timelines for senior leadership.
Risk & Audit Management
Hands-on experience in audit readiness, evidence management, and
remediation tracking.
Familiarity with risk frameworks, issue management, and compliance processes.
Exposure to GRC tools and regulatory requirements in technology or banking environments.
Vendor & Procurement Management
Preferably with experience in vendor lifecycle management, including onboarding, renewals, and performance tracking.
Knowledge of procurement processes, contract compliance, and third-party risk assessments.
Technology Lifecycle & Governance
Understanding of technology asset lifecycle (hardware, software, licenses), refresh planning, and obsolescence tracking.
Experience supporting vulnerability management and compliance validation.
Tools & Technical Skills
Proficiency in Power BI, advanced Excel (pivot tables, macros), Jira, and SharePoint/Confluence.
Ability to automate recurring reports and maintain data quality standards.
Stakeholder Management
Experience working in cross-functional teams and managing multiple priorities.
Strong communication skills for presenting data to senior leadership.
Additional Requirements
University-Bachelor - Computer ScienceBe a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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Top Skills
UOB Singapore Office
80 Raffles Place, Singapore, 048624
