Explore the possibilities across our global house of brands.
Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.
At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach and Kate Spade New York. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible.
Reports to: SVP, Global Head of Supply Chain Operations
Position Overview:
Lead the yearly supply of finished Leathergoods and products for Tapestry delivering on quality and on-time delivery while respecting Tapestry's 4 Cs approach: Capacity, Capability, Compliance and Cost. Maintain an agile operations team to leverage and balance the available capabilities, capacity and cost based on demand signals and determine resources/capacity available.
Procure US$330M+ Raw Materials globally ensuring highest quality standards and best cost to support company Gross Margin improvement.
The successful individual will leverage their proficiency in Manufacturing and Direct Sourcing:
- Oversee and direct production operations (quality and on-time delivery) across 16 Service Provider groups and 31 locations in 9 Asian countries (most Service Providers operate 2–3 locations in different countries), for a total of 150M+ manufacturing hours across all Coach and Kate Spade Leathergoods categories, including over US$330M in raw materials sourcing (leather, hardware and textiles);
- Negotiate, in partnership with Tapestry Planning and Strategic Costing, yearly LOP (Labor, Overhead, Profit, production efficiency) with Service Providers and influence product cost through production location decisions and efficiency gains, working with factories to lower price while growing their skills;
- Act as the final decision maker on Service Provider claims negotiations and settlements;
- Identify, assess and select new Service Providers as dictated by business needs;
- Ensure Service Providers have the capability, technical skills and machinery required to produce current and future product;
- Establish the strategic footprint for the Long-Range Plan (LRP), ensuring sufficient Service Provider capacity to deliver the strategic plan;
- Own and govern the Balanced Scorecard KPIs related to production and quality, and the Service Provider assessment system, overseeing the team's inputs, approving ratings and rankings for all Service Providers, and aligning them with strategic priorities;
- Serve as the global representative of Asia Operations and Sourcing teams and own communication with external parties;
- Own communication and alignment of priorities across multiple functions and key stakeholders, including Product Development, Planning, Finance, Costing, Quality and Fulfillment & Logistics;
- Process Improvement:
- Drive cost savings through initiatives to enhance planning processes, improve overall efficiency and quality;
- Analyze quality data and feedback to identify trends and implement corrective actions;
- Lead monthly reviews with POMs, PODs and Quality to drive continuous improvement and feed learnings back to Product Development;
- Set the quality assurance and audit strategy, including warehouse quality control audits, and continuously improve how audits are conducted;
- Lead a team of 80+ team members across 9 Asian countries, Italy and the USA;
- Ensure Tapestry Compliance Standards (quality, trade, environmental and social) are in force in the relationship with Service Providers and Raw Material Suppliers, partnering closely with ESG and Global Trade Compliance, and resolve related issues;
- Ensure compliance with Quality Standards, including assistance with assessing and resolving quality issues as they arise; and
- Own the Direct Sourcing and Materials management strategy, setting the approach to raw material quality, timing and location, directing the raw materials plan, and seeking new sources and diversification when needed.
Relationship and stakeholder Management:
External: Service Providers and RMS.
Internal:
• Brands Supply Operations Team
• Asia Supply Planning Team
• Product Development
• Global Trade Compliance
• Operational and Strategic Costing
• Innovation and Development
• ESG
• Finance
• Quality
• Fulfillment & Logistics
The accomplished individual will possess...
• Understanding of Asia SP capabilities and production processes
• Deep understanding of supply chain systems (S4, Gateway, Tradelink, ecV, Nexgen/Avery Dennison, BI, JDS); drive infrastructure improvements to deliver business objectives
• Issue resolution expertise including those with third-party providers
• Ability to manage cross-functional teams’ expectations and collaborate to hold key stakeholders accountable
• Strong written & verbal communication skills; ability to efficiently communicate information to global audiences across levels
• Ability to thrive in a fast-paced environment with a high level of ambiguity
• Intellectual curiosity and a drive to improve processes and ways of working
An outstanding professional will have…
• Degree in Business or Supply Chain, preferred
• 15+ years of relevant work experience in supply chain, finance or other related area; retail industry is a plus
• Leathergoods and handbag manufacturing experience, with cross-category awareness
• Proven ability managing and developing talent
• Ability to analyze, compile and manage highly detailed data
• Strategic mindset, being able to balance short term needs with long term strategic priorities
• Track record of being able to influence cross functional partners
• Proven ability to build strong, trusted relationships with Service Providers and internal teams
Key Competencies
- Leadership with Asia Region experience/ cultural awareness
- Ownership / Accountability
- Strong negotiation skills.
- Initiative / Problem solver
- Adaptability / Flexibility.
- Ability to drive change
- Teamwork / Collaboration
- Strategic thinker.
- Self-motivated and able to work under pressure
- Cultural Awareness
- Decisive; makes timely, definitive decisions and is willing to fail fast and pivot
- Fair and equitable in balancing Service Provider and Tapestry interests
- Results-driven and future-focused
Our Competencies for All Employees
Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
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