ED, Operational Resilience

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

You will play a pivotal role in shaping and implementing our operational resilience strategy, identifying and mitigating risks, and driving a culture of resilience across the organization. You will have the opportunity to work with senior leaders, collaborate with cross-functional teams, and leverage your expertise to drive meaningful change.

This role requires a strong understanding of operational resilience concepts, differences when compared to business continuity and their interdependencies with broader non-financial risk domains such as technology risks, cybersecurity, third-party risk, data risks, and people risks.

• Lead the identification, mapping, and risk assessment of critical business services, integrating dependencies across people, processes, technology, facilities, and third parties.

• Drive the implementation of resilience frameworks aligned to MAS BCM/TRM Guidelines, PRA Operational Resilience, and other relevant regulatory standards.

• Develop impact tolerances and conduct regular scenario testing and lessons-learned reviews to validate the bank’s ability to operate within defined thresholds.

• Partner with non-financial risk management teams to align resilience planning with underlying risk exposures and controls.

• Provide regular updates to senior management, risk committees, and regulators on resilience posture, testing outcomes, and remediation progress.

• Monitor evolving regulatory expectations and industry trends to inform ongoing enhancements to the operational resilience programme.

• Support the Head of Operational Resilience in providing oversight over the various functions of the Operational Resilience team such as business continuity, physical security, crisis management and intelligence monitoring.

• Support the development and management of Operational Resilience related policies and playbooks

• Participate in industry level committees and working groups such as the ABS Standing Committee for Business Resilience and Continuity

Group Risk Management works independently to protect, build, and drive our businesses. The team support good decision-making. With strong risk analysis. And a crucial, comprehensive role in sharpening our competitive edge. Optimising risk-adjusted returns. It’s about seeking and adopting best-in-class practices. Protecting the group from unforeseen losses. Keeping risk within appetite. Embracing change and managing growth in one of the world’s strongest banks.

• Minimally 12 to 15 years of relevant experience in operational resilience, business continuity, or non-financial risk functions in banking or financial services. Experience in leadership roles is an advantage.

• Strong understanding of interlinkages between operational resilience and domains such as third-party risk, cybersecurity, technology risk, and data risk.

• Familiarity with regulatory frameworks including MAS BCM/TRM, UK PRA, Basel Principles, APRA CPS 230, and global best practices.

• Proven ability to work across business, risk, and technology teams to integrate resilience into enterprise-wide risk management practices.

• Strong stakeholder engagement, analytical thinking, and programme execution skills.

• Experience in the development and management of policies and procedures

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.