When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.
ABOUT TREND MICRO
Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com
Role Overview
Trend Micro is looking for a customer-centric Volume Account Manager to manage and grow a defined portfolio of volume customers in Singapore. This role focuses on driving sustainable revenue through strong customer engagement, renewals, and expansion, while working closely with channel partners and distributors to deliver successful outcomes.
The ideal candidate is organised, relationship-oriented, and comfortable managing multiple accounts while collaborating across internal and partner ecosystems.
Key Responsibilities
Manage a portfolio of existing volume customers, serving as the main point of contact
Drive renewals, retention, and incremental growth across the assigned customer base
Build trusted relationships with customer stakeholders and understand their cybersecurity needs
Work closely with channel partners and distributors to execute account strategies and sales motions
Coordinate with internal teams (Sales Engineers, Channel, Customer Success) to support customer engagement and solution adoption
Maintain accurate pipeline management, forecasting, and CRM hygiene
Execute structured sales activities across a high-volume account set efficiently and consistently
What You Bring
3–7 years of experience in B2B sales or account management, preferably in cybersecurity, SaaS, or enterprise technology
Experience managing existing accounts and working through channels / distributors
Ability to handle volume-driven sales motions with discipline and structure
Strong communication, stakeholder management, and follow-up skills
Comfortable working in a fast-paced, target-driven environment
Prior experience in the Singapore market is an advantage
Why Trend Micro
Join a global cybersecurity leader with strong channel and customer presence in Singapore
Clear role scope with defined accounts and partner ecosystem
Collaborative sales culture with strong technical and partner support
Opportunities for career growth within a regional and global organisation
Comprehensive medical and insurance for employees and their families
Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.
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We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.
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