Vice President, Regional Risk and Control Specialist, CBWMO, Group COO

• Risk Management:
  • Proactively engages stakeholders, directly contributing to risk identification, assessment, and mitigation activities across Wealth Management Operations and Brokerage Operations to enhance operational resilience and risk management.
  • Directly drive and manage policy and standard implementation with locations and senior stakeholders, interpreting requirements to specific operational contexts to ensure immediate adoption and compliance.
  • Systematically understand and integrate new products or processes, emerging issues, and exceptions. Comprehensively perform risk identification, assessment, and mitigation activities for new and emerging risks. Meticulously tracking these exposures to closure to align with the organization's overarching risk appetite.
  • In all, drive an appropriate and positive Risk Culture – systemically and in personal interactions and behaviour.

• Control Effectiveness:
  • Maintain a consistent controls governance cadence across units by reviewing unit-reported assessments, issues, breaks and exceptions, and analysing datasets for anomalies and trend shifts using risk tools, challenge control design and operating effectiveness, and drive remediation to closure.
  • Socialise and escalate critical issues through appropriate governance forums to prevent recurrence and assess whether controls are logically designed to mitigate the target risk.

• Strategic Operational Risk Initiatives:
  • Champion and drive CBWMO's contributions to strategic operational risk initiatives whether Bankwide or within Operations. Drive RCSA (Risk & Control Self-Assessments) analysis, actions and outcomes.
  • Set clear focus and objectives through regular standing agendas to drive progress, resolve issues, and ensure adherence to project scope, ultimately achieving optimal scorecard rating outcomes for each initiative.
  • Manage and track progress against scorecard deliverables for various operational risk initiatives, proactively raising alerts for potential misses 

• Education & Experience:

• Bachelor’s degree in Business Administration, Banking & Finance, Economics, or a related field. Relevant professional certifications in Wealth Management or Risk Management in Banks and FIs would be a plus.
• Knowledge of Wealth Management Operations (WMO) and Brokerage Operations – both products and operational aspects would be a plus.
• Minimum of 8-10 years of extensive experience in Operational Risk Management in Banks and FIs with a proven track record.

• Skills & Competencies:
  • Analytical and Strategic Thinking: Exceptional analytical skills with the ability to interpret complex data, identify emerging risk, and formulate strategic recommendations.
  • Communication & Interpersonal Skills: Superior communication skills, both written and verbal, with the ability to articulate complex information clearly and concisely to diverse audiences, including senior executives. Excellent interpersonal skills to challenge the “status quo”, engaging stakeholders at all levels to adopt more rigorous controls without stifling efficiency
  • Technical Proficiency: Expertise in leading risk identification, assessment, and mitigation. Demonstrated experience in fostering a strong risk culture through advisory work, training support and promoting best practices
  • Problem-Solving & Organization: Proactive and results-oriented problem-solver with strong planning, organizational, and time management skills. Possesses a meticulous eye for detail while effectively managing multiple priorities and tight deadlines in a fast-paced environment.

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