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UOB

Usage Partnership & Loyalty Manager

Reposted 3 Days Ago
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In-Office
Singapore
Mid level
In-Office
Singapore
Mid level
Develop and execute strategies to drive customer engagement and loyalty. Manage strategic partnerships, maintain rewards catalogue and UOB$ programme, handle rewards redemptions and fulfilment, and manage key fuel partner relationships.
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About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Usage Partnership & Loyalty Manager
Job Summary
The Usage Partnership & Loyalty Manager will be responsible for developing and executing strategies to drive customer engagement, enhance customer loyalty and more. This role involves identifying, cultivating, and managing strategic partnerships, as well as designing and implementing effective loyalty programs to maximize customer lifetime value.

Job scope (but not limited) to below:

  • Rewards catalogue maintenance

  • Handling of all customers cases for rewards redemption

  • Processing/Fulfilling all rewards related matters

  • End to end maintenance of UOB$ programme

  • Managing key fuel parter

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference

HQ

UOB Singapore Office

80 Raffles Place, Singapore, 048624

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