UI/UX Designer - A25115

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is hiring for UI/UX Designer

Internal Code:

This is a 6-month contract role (there is possibility of further extension)

What will you do?

We are seeking a skilled UI/UX Designer to support ServiceNow projects.

• You will play a key role in shaping intuitive, user-friendly workflows within ServiceNow implementations, while contributing to the evolution of a consistent design system across projects.
• As a UI/UX Designer, your main responsibility will be to craft digital experiences that are easily accessible to everyone, from citizens to government employees.
• Experience with ServiceNow or similar SaaS platforms is not required but is a plus.
• Strong UX fundamentals, adaptability, and collaboration skills are essential.

• Actively participate in planning and facilitating discovery activities such as surveys, user interviews, workshops, and usability testing.
• Work with Business Analysts and Solution Architects to analyse research findings, translate insights into user personas, journey maps, user flows, wireframes, and prototype concepts for testing with real users.
• Create ServiceNow interfaces using Figma, while balancing user and business needs with ServiceNow capabilities and limitations.
• Drive iterative improvements to designs based on feedback from users and business stakeholders.
• Ensure design feasibility and alignment with project goals by collaborating with developers and product teams.
• Assist in developing and maintaining a design system which ensures that ServiceNow projects follow consistent UI patterns.
• Ensure designs are compliant with government regulations, accessibility, and privacy requirements.
• Collaborate with fellow designers to maintain quality standards and advocate for design best practices.

What are we looking for?

• A strong portfolio that showcases the UX design process and shipped products.
• Proficiency in user-centred design (UCD) principles and methodologies, including user research, persona creation, user flows, wireframing, prototyping, and usability testing.
• Experience supporting UI component libraries, extending them, or maintaining them.
• Experienced in designing and prototyping in Figma or similar tools.
• Ability to communicate design rationale clearly to cross-functional teams and senior business stakeholders.
• Experience designing for e-Government initiatives, citizen engagement platforms, or public service delivery systems is a plus.
• A minimum of 5 years' experience in UI/UX or interaction design.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.