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Tower Research Capital, a high-frequency proprietary trading firm founded in 1998, seeks a Telecom Specialist in our Singapore office.
Responsibilities
The Telecom Specialist will be responsible for:
- Managing the full delivery lifecycle of new services (circuits, cross-connects, colocation) and ensuring time-sensitive deadlines are met
- Engaging with financial exchanges to understand new market data & order entry solutions and communicating these offerings internally to the relevant stakeholders
- Communicating with stakeholders on the status of tasks and workflows; updating internal customers, and setting accurate expectations
- Working with Telco and DC vendors to coordinate deliverables, scheduling testing, manage troubleshooting and validate billing
- Managing the internal databases to accurately reflect service, system, and vendor records
- Monitoring ticketing systems for incoming requests and tasks
- Collaborating with Tower networking and infrastructure teams
- Being the single point of contact for all administrative and operational questions
- Contributing to vendor service reviews
- Supporting large-scale projects and coordinating all aspect related to Telecom
- Identifying solutions aligned with business requirements that may:
- Lower costs
- Lower latency
- Increase performance/availability
- Identify new carriers or providers emerging in APAC
- Building, maintaining and growing relationships with key vendors through regular meetings and attending the appropriate industry events
- Staying current on emerging carrier solutions and developments and changes at the key financial exchanges in the region
Qualifications
The ideal candidate will have:
- 2-5 years experience in relevant industry (Telecom, Data Provider, Exchange, FinTech)
- Bachelor's Degree in Telecommunications, Electronics, Engineering, or a related field advantageous
- Experience in managing multiple work streams
- Strong written and verbal communication skills,
- Basic understanding of telecommunications (Ethernet, IP, etc.) and/or data center (power, space, cross-connects)
- Experience with vendor engagement and management
- Demonstrated ability for thoroughness, attention to detail, and good judgment
- Ability to work well under pressure and manage multiple priorities at the same time while remaining calm and composed
- This position will require occasional on-call, holiday, night, and/or weekend work to support projects in non-trading hours
Benefits
Tower continues to enhance the in-house trading system and strategies that have positioned the firm as a leader in the thriving field of quantitative trading. While Tower offers challenges and rewards rivaling those of any Wall Street firm, Tower’s cubicle-free workplace, jeans-clad workforce, and well-stocked kitchens reflect the premium the firm places on quality of life. Benefits include:
- Competitive salary and discretionary bonuses
- 5 weeks of paid vacation per year
- Breakfast, lunch, and snacks on a daily basis
- International medical insurance
- Free gym membership
- For employees ineligible to participate in the CPF, the cash equivalent of the employer’s CPF contribution
- Free events and workshops
- Donation matching program
Tower Research Capital is an equal opportunity employer.
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
