The Technical Engineer is responsible for providing desktop and printer support, troubleshooting hardware and software issues, and managing user technical services.
Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe.
We help organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services to remain winners in today's ultra competitive marketplace.
With our strong network of technology partners, excellent domain expertise and differentiated value proposition, we are able to go above and beyond for our customers, far exceeding expectations.
Job Responsibilities
- Perform desktop, printing and related support.
- 1st/2nd level support and resolution, including technical issues involving desktop clients and hardware issues.
- Provide technical service to end users, troubleshooting issues related to laptops and printers
- Manage Windows XP, Windows Vista, Windows 7, MS Office Applications, network connectivity, printer mapping etc.
- Manage email messaging configurations and troubleshooting issues for Outlook.
- Manage desktop hardware troubleshooting and diagnosis.
- Ad hoc duties as assigned.
Job Requirements
- NITEC qualification in Computing or similar
- Advantageous to possess relevant experience
- Advantageous to possess knowledge in computer systems & network environment.
- Good interpersonal skills and customer focused personality.
- Able to work independently as well as in a team.
- Positive learning attitude.
Top Skills
Email Messaging Configurations
Ms Office Applications
Network Connectivity
Printer Mapping
Windows 7
Windows Vista
Windows Xp
Adventus Singapore Office
1 Fullerton Road, Singapore, 049213
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