Talent Development Manager

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Are you looking for a role where you can have an impact on Talent Development (TD) initiatives across 18 markets? Do you enjoy moving fluidly between strategy, program management, instructional design and facilitation? We are looking for a Talent Development Manager to join the regional Pandora team, a small but mighty group of humans dedicated to fostering engagement, enhancing performance, and providing comprehensive learning solutions to our global workforce.

In this role, you will lead the design and delivery of global Learning & Development offerings, leveraging skills spanning learning strategy, instructional design, facilitation, stakeholder engagement, and people leadership. You will collaborate cross-functionally to ensure high-quality, high-impact virtual and hybrid learning experiences for teams and individuals scattered across the globe. In addition, you will lead, coach and develop a small Talent Development team, ensuring the successful execution of learning initiatives while fostering a high-performing and collaborative team culture.

Key Responsibilities

• Needs Assessment & Analysis: Conduct thorough needs assessments to identify skill gaps, development opportunities, and learning requirements across different departments and employee levels. Collaborate with managers and leaders to understand business objectives and translate them into effective learning solutions.
• Program Design & Development: Lead the design, development, and curation of engaging and effective learning programs utilizing a variety of methodologies, including but not limited to e-learning modules, instructor-led training, workshops, blended learning solutions, on-the-job training, coaching, and mentoring programs.
• Content Creation: Create and oversee the development of high-quality learning content, including presentations, training materials, job aids, online modules, and assessment tools, ensuring clarity, accuracy, and alignment with learning objectives.
• Delivery & Facilitation: Facilitate engaging and interactive training sessions, both in-person and virtually, ensuring a positive and effective learning experience for participants. Coach and support team members in delivering high-quality learning experiences.
• Learning Technology Management: Leverage our Learning Platforms, ensuring content is organized, accessible, and up-to-date. Utilize the platforms to track participation, measure progress, and generate reports.
• Vendor Management: Evaluate and manage relationships with external learning and development vendors, ensuring the delivery of high-quality and cost-effective solutions when necessary.
• Evaluation & Measurement: Develop and implement evaluation strategies to measure the effectiveness and impact of learning programs on individual and organizational performance. Analyze data and provide recommendations for continuous improvement.
• Stakeholder Collaboration: Partner effectively with HR Business Partners, managers, senior leaders, and subject matter experts to ensure learning initiatives are aligned with business needs and are effectively communicated and implemented.
• Team Leadership & Development: Lead, coach and develop a small Talent Development team, providing guidance, prioritization, performance feedback and opportunities for growth. Foster a collaborative, high-performing team environment while ensuring successful delivery of regional Talent Development initiatives.
• Staying Current and Innovating: Continuously research and stay updated on the latest trends, technologies, and best practices in learning and development. Constantly raise the bar of what "delivering value fast" looks like for our Talent Development team and our business stakeholders.
• Promoting a Learning Culture: Champion a culture of continuous learning and development within the organization, encouraging employee engagement in learning opportunities.

• Proven experience in the learning and development space, with a strong track record of designing, developing, and delivering successful learning programs.
• Demonstrated experience in conducting needs assessments, analyzing data, and aligning learning solutions with business goals.
• Experience leading, coaching, and developing a team, with the ability to prioritize work, provide direction, and foster a high-performing and collaborative environment.
• Strong understanding of adult learning principles and instructional design methodologies (e.g., ADDIE, SAM).
• Excellent facilitation and presentation skills, with the ability to engage and motivate learners, senior stakeholders, and leaders.
• Strong project and program management skills, with the ability to manage multiple initiatives simultaneously, prioritize effectively, and meet deadlines.
• Excellent written and verbal communication skills, with the ability to create clear, concise, and engaging content.
• Strong problem-solving, analytical, and stakeholder management skills.
• Native or near-native English; excellent communication and interpersonal skills.

Even better if you have

• Experience managing or mentoring Learning & Development professionals.
• Experience with various learning technologies, including Learning Management Systems (LMS) administration and e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate).
• Multimedia development skills (i.e. graphic design, video editing, video production, etc.).
• Previous exposure to, or experience driving or supporting, Diversity & Inclusion initiatives.

What we offer:

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017.