Jobs at Delivery Hero

Own the Marketplace product portfolio, including home screen, restaurant discovery, and Quick Commerce. Set product vision, strategy, metrics, and roadmap; run data-driven experiments; optimize acquisition and onboarding; improve user experience; align stakeholders; lead agile execution; and collaborate with design and engineering teams to deliver scalable products.

Build and maintain high-performance iOS applications across the full SDLC, from design and development through testing, deployment, and release. Act as a subject matter expert and product owner, contribute to architecture decisions, conduct code reviews, address scalability challenges, manage CI/CD pipelines, and collaborate with Product Management to deliver customer growth, acquisition, and retention experiences.

Supports restaurant account management through merchant onboarding, offboarding, menu setup, content optimization, operational compliance evaluation, commercial analysis, dashboard development, KPI monitoring, and ad hoc data requests. Collaborates with account management teams to identify business challenges, recommend solutions, and execute commercial activities. The role requires analytical thinking, attention to detail, e-commerce interest, and proficiency with SQL, Excel, Python, and Looker.

Leads regional logistics performance across 16–17 markets, overseeing rider payments, incentives, business planning, real-time operations processes, and a budget exceeding €1 billion. Manages a multidisciplinary team, drives data science and automation initiatives, optimizes rider compensation and fleet behavior, and partners with finance, product, and local logistics leaders to improve delivery efficiency, customer experience, and financial sustainability.

Leads regional media strategy and planning for three delivery brands across 10+ international markets. Oversees omnichannel media mixes, agency relationships, KPIs, SLAs, budgets, media buying, and programmatic transparency. Partners with local marketing teams to align regional and market-level plans, scale best practices, optimize budget allocation, and establish measurement models such as marketing mix modeling and incrementality testing to improve acquisition, brand equity, and business growth.

Lead a regional team to design, analyze, and optimize rider payments and incentive strategies across 17 markets. Define strategic roadmaps, manage budgets and CPO, implement automated models, run experiments (dynamic pricing, surge, quests), partner with Product, and advise local leadership to improve fleet behavior, delivery times, and profitability.

Leads a regional strategic accounts team across 16 markets and three brands. Responsibilities include managing high-value restaurant partnerships, negotiating commercial agreements, developing account-management tools and processes, driving AI use cases with data and product teams, leading cross-market rollouts, growing revenue and profitability, and securing new regional restaurant partners. The role also owns team strategy, hiring, development, performance management, stakeholder relationships, and business planning.

Lead Quick-Commerce transformation and strategic projects from initiation through implementation. Manage project plans, timelines, budgets, resources, risks, documentation, and communication plans. Coordinate cross-functional stakeholders, provide leadership readouts, and ensure initiatives remain on time, within scope, and aligned with organizational goals. The role also requires managing multiple priorities, resolving issues, and supporting change initiatives.

Six-month traineeship developing performant, user-friendly Android applications using Kotlin. The role combines classroom and on-the-job training, exposure to AI integration in mobile development, contributions to large codebases, backend-connected client applications, and collaborative work within agile cross-functional engineering teams.

Leads account management strategy and a high-performing team serving Singapore’s restaurant and F&B partners. Owns portfolio growth, retention, strategic relationships, commercial performance, KPIs, reporting, negotiations, and cross-functional initiatives. Develops team capability, succession depth, account-planning frameworks, and operational improvements while identifying market opportunities and resolving merchant or performance issues.

Six-month traineeship developing performant, user-friendly iOS applications with Swift. The role combines classroom and on-the-job training, exposure to AI integration, collaboration on large-scale mobile codebases, backend-connected client applications, and maintainable software development within agile engineering teams.

Support customer acquisition and monthly active user growth across multiple markets. Analyze customer funnels, identify conversion opportunities, design and evaluate experiments, execute incentive and operational changes, coordinate with local and regional teams, manage budgets, and create reporting and recommendations for senior stakeholders.

Serve as the primary legal advisor to leadership, handling commercial and technology agreements, privacy and regulatory compliance, product and payment initiatives, cross-border expansion, corporate governance, training, policies, and external counsel coordination across APAC jurisdictions.

Leads the regional talent agenda across 17 APAC and European markets. Owns talent density, performance management, employee engagement, learning and leadership development, DE&I, succession pipelines, metrics, and change initiatives. Partners with senior leadership and global People & Culture teams while managing a distributed Talent Development team, vendors, LMS operations, budgets, ERGs, and post-merger organizational integration.

Lead regional SG&A controlling across three brands: manage personnel and non-personnel expenses, ensure accurate FTE/HC reporting and intercompany invoicing, build and lead a regional team, standardize policies, deliver actionable financial insights and complex models, and drive automation and scalable dashboards.

Leads end-to-end product deployment and rollout strategies across multiple functions and markets. Establishes governance, manages timelines, dependencies, risks, KPIs, and executive communications to ensure successful, high-quality launches. Oversees post-launch performance, corrective actions, process improvements, and team development while aligning Product, Technology, Operations, Legal, Finance, and leadership stakeholders.

Lead regional SG&A controlling and technical consolidation across three brands. Manage a small team, drive FCF reporting, build financial models and dashboards, standardize governance, collaborate with finance and People teams, and automate reporting to support strategic decisions.

Lead regional Talent Development initiatives across 18 markets by assessing learning needs, designing and delivering blended programs, creating content, managing learning technologies and vendors, measuring outcomes, and partnering with stakeholders. The role also leads and develops a small Talent Development team, facilitates virtual and in-person training, supports continuous improvement, and promotes an organizational learning culture.

Own and prioritize the service-ticketing product area for HeroCare. Define roadmap, work with engineering to build scalable solutions, use data to identify issues and measure impact, support launches, monitor performance, and improve agent productivity and workforce efficiency across contact centers.

Act as the operational HR business partner between COEs and local business units: implement people programs, enable managers, drive change and engagement, analyze workforce metrics, and execute targeted people initiatives to improve retention, collaboration, D&I, and overall engagement.