Jobs at Delivery Hero

Lead and coach an account management team serving restaurant partners. Drive retention, revenue growth, joint business planning, commercial campaigns, negotiations, and partner advocacy. Use analytics to advise merchants on performance and optimization while coordinating with Product, Operations, Marketing, Logistics, Legal, and Finance. Standardize workflows, manage KPIs, support hiring and development, and resolve escalations.

Own subscription growth performance across international markets, defining market-specific strategies, identifying and testing growth levers, improving the subscription value proposition, and leading cross-functional initiatives. Analyze subscriber growth, retention, GMV, ROI, P&L, and financial trade-offs while delivering decision-ready insights and influencing senior stakeholders across product, commercial, marketing, pricing, and local teams.

Drive new partner acquisition through the full sales cycle, including lead generation, field prospecting, face-to-face negotiations, contract closure, CRM pipeline management, and partner handoff. Use local market data and competitive insights to prioritize opportunities, achieve monthly acquisition targets, and provide feedback to improve market strategy. The role emphasizes high-volume transactional B2B sales and rapid deal execution.

Senior Backend Software Engineer responsible for designing, building, and optimizing large-scale distributed systems. The role focuses on backend architecture, microservices, cloud infrastructure, reliability, scalability, performance monitoring, automated testing, CI/CD, and code quality. Responsibilities include resolving complex technical issues, managing delivery priorities, collaborating with Product and international teams, participating in architectural reviews, and mentoring junior engineers. Strong experience with Golang, AWS or GCP, Docker, Kubernetes, databases, Redis, Elasticsearch, and observability tools is required.

Leads a logistics data and analytics team, setting the analytics roadmap and delivering insights on geographic operations, fleet performance, delivery efficiency, and cost optimization. Develops performance metrics, semantic data models, AI-enabled data products, forecasting solutions, and decision-science analyses. Partners with senior logistics and operations stakeholders, communicates executive-ready recommendations, and builds a high-performing analytics organization.

Leads regional strategic account management across 16 markets and three delivery brands. Builds senior partner relationships, negotiates commercial agreements, drives revenue and gross profit growth, and oversees joint business planning. Develops account-management tools, processes, and AI use cases with data and product teams, then leads cross-market rollout and adoption. Manages and develops regional and local teams while securing new regional restaurant partnerships and achieving business goals.

Leads the Local Shops vertical across multiple brands and regions, owning strategy, roadmap, growth, unit economics, retail partnerships, operational excellence, and customer experience. Guides country commercial teams, develops execution playbooks, manages a regional commercial and operations team, and collaborates with product, data, logistics, marketing, and finance. Requires extensive senior leadership, retail or marketplace experience, strong analytical and negotiation skills, and regional travel.

Lead a team supporting APAC markets during operational disruptions and growth opportunities. Provide temporary strategic planning and hands-on logistics support to improve reliability, delivery speed, customer satisfaction, and profitability. Act as the regional expert for priority markets, analyze complex data, develop recommendations, coordinate cross-functional initiatives, and drive implementation with local teams and senior stakeholders.

Leads regional pricing strategy across APAC and EU, including fee P&L ownership, pricing experimentation, roadmap alignment, and growth initiatives. Partners with local markets and global product teams to improve price perception, develop scalable pricing tools, and apply AI and automation. Requires strong quantitative analysis, SQL, Python or R, A/B testing, stakeholder management, and strategic problem-solving experience.

Owns Quick Commerce growth strategy across multiple markets, focusing on monthly active user penetration, trials, incentive strategy, and cost-efficient growth. Leads roadmap development, performance reporting, marketing budget allocation, and incentive optimization. Influences regional and local Product, Technology, Commercial, Operations, and Marketing teams while aligning senior stakeholders around data-backed growth initiatives and financially disciplined execution.

Develop and execute marketing strategies across 16 markets, optimize budget allocation through ROI analysis, identify growth opportunities, deliver executive performance reporting, and lead cross-functional marketing initiatives involving senior stakeholders.

Own logistics analytics problems end to end, delivering insights and advanced analytical solutions for fleet sizing, routing, staffing, demand planning, and operational optimization. Apply simulation, optimization, statistical modeling, causal inference, and experimentation methods. Build scalable data products, collaborate with engineering and data teams, mentor junior analysts, and communicate recommendations to senior stakeholders.

Leads user retention, engagement, and new-vertical adoption strategies across 16 countries and three brands. Owns retention metrics, lifecycle communications, segmentation, targeting, experimentation, and marketing ROI. Partners with Product, Data, Marketing, Quick Commerce, and regional teams to drive growth initiatives while managing a team of more than 15 employees.

Own the marketplace product portfolio, including the home screen, restaurant discovery, and quick commerce. Set product vision, strategy, and roadmap; define success metrics; run experiments; optimize acquisition and onboarding; improve user experience; align stakeholders; lead agile execution; and collaborate with design and engineering teams to deliver scalable solutions.

Own quick-commerce growth performance across markets, focusing on MAU penetration, trials, incentive strategy, and sustainable unit economics. Monitor economic performance, identify cost inefficiencies, establish scalable incentive standards, lead cross-functional initiatives, partner with commercial and growth teams, and provide decision-ready reporting and analysis to senior leadership.

Manage and execute pricing strategy across APAC and EU markets. Develop pricing roadmaps, lead experimentation, improve fee structures and price perception, identify willingness-to-pay opportunities, and scale AI- and automation-enabled pricing solutions. Collaborate with marketing, product, analytics, local markets, and global teams while supporting customer-fee P&L targets and communicating insights to senior stakeholders.

Manage performance marketing campaigns across APAC and Europe, including paid search and paid social. Own channel budgets, optimize spend and ROI, use AI and automation to improve workflows, design experiments, analyze campaign performance, and provide data-driven recommendations for customer acquisition, engagement, and retention. Partner cross-functionally to launch integrated campaigns and establish best practices across digital media channels.

Leads integrated workforce planning across People and Finance, including budgeting, forecasting, headcount and personnel-cost strategy, Anaplan workforce and P&L processes, variance analysis, scenario planning, governance, data quality, and team development across 15+ international markets.

Build and maintain financial models, projections, unit economics, ROI cases, and scenario plans for quick-commerce initiatives. Analyze commercial drivers, budgets, resource allocation, P&Ls, and investment proposals to support growth and profitability decisions. Automate recurring analysis using Excel, AI tools, scripting, and low-code solutions. Coordinate OKR tracking, performance updates, financial reviews, budgeting, and strategy discussions across cross-functional stakeholders.

Manage workforce planning across headcount, vacancies, hires, exits, and personnel costs. Coordinate inputs from People, Finance, and business teams; maintain Anaplan data; reconcile workforce plans with financial forecasts; analyze variances; model workforce scenarios; and maintain accurate reports and dashboards using Anaplan, Workday, and Finance data. Support process improvements, planning controls, and stakeholder decision-making.