Jobs at Delivery Hero

Design, build, and optimize complex distributed backend systems using microservices, event-driven architectures, and cloud platforms. Responsibilities include architecture evolution, performance and reliability improvements, code reviews, automated testing, CI/CD, monitoring, cross-functional collaboration, project delivery, and mentoring junior engineers.

Leads CRM lifecycle strategy and execution across three brands and 16 markets. Owns customer engagement, retention, acquisition, subscription growth, and quick-commerce adoption. Manages CRM, operations, and MarTech teams while governing automation, targeting, reporting, QA, and performance optimization. Partners with Growth, Commercial, Product, Data, Engineering, and local markets to deliver scalable, AI-enabled CRM programs and measurable commercial impact.

The Senior Specialist in Logistics Strategy & Performance will design and optimize rider payment strategies across multiple markets, analyze data for improvement, and collaborate with various teams to enhance logistics performance.

The role involves designing, analyzing, and optimizing rider payment and incentive strategies, ensuring alignment with business goals and logistics performance KPIs, while using data-driven insights to enhance rider satisfaction and operational efficiency.

Lead and grow a product analytics team for the Restaurants product, define metrics and OKRs, own tracking and data quality, enable experimentation and A/B testing, build pipelines and self-serve dashboards, partner with product leaders to drive strategy and translate analytics into business recommendations.

Lead and mentor an analytics engineering team while remaining hands-on. Build LLM-powered automations, internal copilots, and data QA agents. Own dbt/BigQuery semantic layer, core ETL pipelines, and observability for AI systems. Partner with stakeholders to deliver reliable, measurable AI-driven data solutions.

Lead and grow a regional performance marketing team across APAC and Europe. Own paid search and paid social strategy, budget allocation, creative optimisation, measurement and experimentation. Use analytics and app measurement tools to track performance, run tests, and present data-driven recommendations to improve acquisition, engagement and retention.

Lead analytics for quick commerce growth across markets: design causal impact and ROI measurement, build BigQuery/dbt SQL models, produce dashboards and agentic AI solutions, influence senior stakeholders, and mentor junior analysts.

Manage and grow a portfolio of SMB restaurant clients in Singapore: prospect and close new business, drive upsells and retention, own full sales cycle, maintain CRM and pipeline, perform commercial analysis, and represent customer feedback internally to improve product and processes.

Six-month traineeship to learn and contribute to Android app development using Kotlin. Work in cross-functional teams, build maintainable client applications, integrate AI features, and gain hands-on experience with large mobile codebases and scalable backends.

Provide regional antitrust and competition counsel across 10+ APAC markets: advise on commercial agreements, lead regulatory investigations, design and implement compliance programs, create dawn-raid readiness, translate regulatory developments into practical guidance, and deliver global training to stakeholders to balance legal risk with commercial objectives.

Lead APAC and Europe vendor growth and affordability strategy, manage a seven-person cross-functional team, align product and performance initiatives, own P&L impact of affordability programs, and drive execution across central, regional, and local stakeholders using data-driven playbooks and A/B testing.

Six-month traineeship to learn and build performant iOS applications using Swift. Work in cross-functional agile teams on large mobile codebases, integrate AI features, connect client apps to complex backends, and gain hands-on experience in scalable, maintainable mobile software development.

Lead and mentor a logistics analytics team to deliver insights on fleet performance, delivery efficiency, and cost optimization. Shape analytics roadmap, design performance metrics and AI data products, apply decision science and operations research, manage end-to-end analytics execution, and present executive-ready recommendations to drive measurable improvements.

Lead the global Salesforce platform strategy and architecture across 16 markets, managing a team of seven. Translate commercial needs into technical solutions, drive CRM product roadmap, deliver integrations and automation, ensure platform stability, lead RCA, run POCs, and drive adoption and process improvements across cross-functional stakeholders.

Lead global sales enablement for Sales, Account Management, and BPO agents: build learning systems, define enablement roadmap, scale LMS and automation, partner with RevOps to improve onboarding, execution, and revenue via data-driven KPIs and cross-functional collaboration.

As Director of Fraud Operations, you will lead fraud strategy across customer, vendor, and rider domains, optimizing fraud rules and enhancing detection processes through data analysis and collaboration with tech teams.

Support the project management team with data-driven analysis, build and monitor project dashboards and KPIs, manage roadmaps, timelines, risks and milestones, coordinate cross-functional teams, track progress against budgets and scope, and prepare management status reports.

Lead design, configuration, testing, and integration of SAP FICO modules to optimize finance and controlling processes. Gather requirements, produce functional specs, train end-users, provide post-implementation support, and collaborate with cross-functional teams to ensure successful SAP FICO deployments.

Support FP&A and Controlling activities including budgeting, forecasting, variance analysis, month-end close, cash flow forecasting, management reporting, process optimization, GST report review, and ad-hoc financial modeling and audit support.