Jobs at Delivery Hero

Own a portfolio of restaurant partners, driving GMV, advertising revenue, order growth, and profitability. Analyze account performance, develop data-led growth plans, negotiate commercial initiatives, and strengthen partner relationships. Collaborate with Marketing, Operations, and Partner Support to resolve issues and execute promotions, advertising, assortment optimization, and seasonal campaigns.

Develop scalable frontend applications with React and backend services with Golang for foodpanda’s global growth platform. Responsibilities include architecture, performance optimization, reliability, automated testing, CI/CD, cloud development, technical troubleshooting, code reviews, and collaboration with product and international engineering teams. The role also involves mentoring junior engineers and contributing to engineering best practices across the full software development lifecycle.

Executes pricing initiatives across APAC and EU markets, designs and monitors A/B experiments, analyzes customer price elasticity, and optimizes fee profitability. Uses quantitative analytics to balance affordability, market competitiveness, and business performance. Collaborates with market, commercial, data science, and product teams while supporting automation and AI-enabled pricing workflows.

Manage performance marketing campaigns across APAC and Europe, including Google Ads, Apple Search Ads, and paid social. Own channel budgets, optimize spend for ROI, use AI and automation to improve workflows, run experiments, analyze campaign data, and provide recommendations on channel mix and budget allocation. Collaborate across regions and functions to drive customer acquisition, engagement, and retention while establishing performance benchmarks and best practices.

Leads the Local Shops vertical across multiple regions and brands, owning strategy, growth, unit economics, retail partner relationships, operational excellence, and customer experience. Directs commercial and operations teams, develops execution playbooks, guides country teams, and collaborates with product, data, logistics, marketing, and finance. Requires extensive senior leadership experience in retail, e-commerce, logistics, marketplaces, or on-demand environments, with strong analytical, negotiation, stakeholder management, and cross-cultural communication skills.

Develop and optimize courier payment and incentive strategies across 16 markets. Analyze large datasets, evaluate cost-per-order and profitability impacts, improve rider earnings and retention, and support logistics performance. Drive rollout of pricing models, automation, dynamic pricing, surge models, and incentive initiatives. Partner with product, finance, operations, and local market teams to translate requirements into scalable payment features and strategies.

Leads marketing strategy and performance across 16 international markets. Partners with senior and local teams to identify growth opportunities, generate actionable insights, optimize marketing budgets through ROI analysis, deliver executive performance reporting, and lead cross-functional growth initiatives.

Lead customer acquisition and lapsed-customer reactivation strategy across 15 APAC, European, and Turkish markets. Manage growth budgets, develop market plans, generate KPI insights, shape product growth initiatives, oversee leadership reporting, and coordinate cross-functional projects with marketing, product, data, and local teams.

Owns an operational process across 11 markets, defining standards, metrics, SOPs, targets, and scalable improvements for dark-store inventory, availability, fulfilment, or performance. Diagnoses store-level data to identify root causes, benchmarks performance, designs and pilots process improvements, and deploys standards through country operations teams. The role also shapes product and data tools, verifies adoption through audits, and influences stakeholders across markets. Requires strong analytics, Lean or Six Sigma problem-solving, operational experience, and approximately 25% travel.

Manage strategic global and regional vendor accounts across multiple markets. Develop joint business plans, financial models, ROI calculators, AI-powered commercial tools, negotiation frameworks, and go-to-market playbooks. Support high-value partner acquisition, vendor investment, and growth initiatives while training local commercial teams. Coordinate with product, marketing, data, and regional stakeholders to scale account-management standards, deploy commercial capabilities, and improve platform and partner outcomes.

Design, build, and operate production AI applications, agentic workflows, RAG systems, evaluation frameworks, and data pipelines. Own systems end to end, including architecture, testing, deployment, observability, reliability, and on-call support. Partner with analytics and business teams to deliver practical solutions, improve AI performance, and maintain robust data and context infrastructure. Mentor engineers and contribute to technical design, code reviews, and engineering standards.

Leads CRM lifecycle strategy and execution across three brands and 16 markets. Owns customer engagement from onboarding through retention and reactivation, driving acquisition, subscription growth, and quick-commerce adoption. Oversees CRM teams, automation, Braze operations, targeting, QA, governance, reporting, and AI-enabled workflow optimization. Partners with Growth, Commercial, Product, Data, Engineering, and local markets to deliver measurable commercial impact and operational excellence.

Lead APAC and Europe vendor growth and affordability strategy, manage a seven-person cross-functional team, align product and performance initiatives, own P&L impact of affordability programs, and drive execution across central, regional, and local stakeholders using data-driven playbooks and A/B testing.

Build and enhance customer-facing iOS experiences across the cart-to-post-order journey. Own development throughout the SDLC, contribute to architecture decisions, maintain code quality through reviews, optimize high-performance applications, manage CI/CD pipelines, and collaborate with Product Management to deliver scalable solutions for millions of users.

Manage workforce planning across headcount, vacancies, hires, exits, and personnel costs. Maintain Anaplan data, reconcile workforce and financial plans, analyze variances, develop scenarios, and support budgeting and forecasting. Partner with People, Finance, and business stakeholders to validate inputs, resolve discrepancies, improve planning processes, and deliver accurate reports and dashboards using Anaplan, Workday, and spreadsheet tools.

Own the vision, strategy, roadmap, and execution for foodpanda’s checkout and post-order fulfillment experiences. Use customer insights, analytics, experimentation, and product judgment to improve onboarding, conversion, fulfillment, and customer satisfaction. Partner with engineering, design, analytics, logistics, customer experience, and commercial teams while leading agile product squads and delivering scalable solutions.

Own a portfolio of restaurant partners and drive commercial performance through account growth plans, data analysis, promotions, advertising, assortment optimization, and negotiations. Monitor KPIs, identify opportunities and risks, resolve operational challenges, and collaborate with Marketing, Operations, and Partner Support to improve partner results and profitability.

Owns sourcing, merchandising, and full P&L performance for assigned grocery categories in foodpanda’s Singapore pandamart business. Develops category strategies, negotiates supplier terms and funding, expands product selection, ensures competitive pricing and reliable supply, and drives commercial initiatives. Partners cross-functionally with supply chain, marketing, finance, operations, pricing, imports, and strategy teams while using data to forecast demand and improve customer experience.

Develop and maintain frontend and backend features for foodpanda’s global platform. Collaborate with international cross-functional teams, contribute to system architecture, write clean and tested code, maintain automated tests, and support cloud environments and CI/CD pipelines. Apply software design and reliability practices involving resiliency, monitoring, alerting, and scalability. Troubleshoot issues across applications, backend services, and infrastructure while developing products that acquire, retain, and grow customers.

Senior Backend Software Engineer responsible for designing, building, and optimizing large-scale distributed systems. The role focuses on backend architecture, microservices, cloud infrastructure, reliability, scalability, performance monitoring, automated testing, CI/CD, and code quality. Responsibilities include resolving complex technical issues, managing delivery priorities, collaborating with Product and international teams, participating in architectural reviews, and mentoring junior engineers. Strong experience with Golang, AWS or GCP, Docker, Kubernetes, databases, Redis, Elasticsearch, and observability tools is required.