Jobs at Delivery Hero

Manage strategic enterprise restaurant accounts across Singapore and Malaysia, serving as the primary commercial contact for senior stakeholders. Drive retention, renewals, upsell, cross-sell, multi-outlet expansion, and new opportunities. Conduct business reviews, monitor account health and product usage, develop success plans, negotiate agreements, track competitor activity, maintain CRM records, and prepare forecasts and performance reports in collaboration with Sales, Product, Marketing, and Success teams.

Own the regional agency strategy for Retail Media across APAC and EU, build senior partnerships with media agency groups, and drive agency-sourced revenue. Develop market playbooks, joint business plans, pitches, and scalable engagement models. Partner with local commercial, product, marketing, and data teams to improve the agency proposition, package media solutions, and remove investment barriers. Establish pipelines, targets, and measurable growth while shaping long-term agency go-to-market strategy.

Six-month traineeship developing performant, user-friendly iOS applications using Swift. Trainees receive classroom and on-the-job training, contribute to large mobile codebases, build client applications integrating with complex backends, learn scalable software development practices, and explore AI integration in mobile workflows while collaborating in agile, cross-functional teams.

Six-month Android software engineering traineeship combining classroom and on-the-job training. The trainee will develop performant, user-friendly applications using Kotlin, contribute to large-scale mobile codebases, integrate with complex backend services, learn scalable software development practices, and gain exposure to AI integration in mobile engineering. The role involves collaboration with frontend and backend engineers, designers, and product owners in an agile environment.

Own the full B2B sales cycle from lead generation through contract closure, focusing on high-volume field acquisition and face-to-face negotiations. Manage and optimize a territory pipeline in the CRM, close partnerships quickly, maintain accurate lead data, gather market intelligence, and transition signed partners to growth teams. The role requires consistently meeting monthly acquisition targets in a fast-paced, transactional sales environment.

Designs and implements backend features across cart, checkout, and post-order experiences. Collaborates with international cross-functional teams, contributes to scalable system architecture, conducts code reviews, develops automated tests, and applies cloud, CI/CD, reliability, monitoring, and performance optimization practices. Resolves complex software and infrastructure issues while supporting high-quality, resilient services.

Leads the subscription and loyalty business across 14 international markets, owning P&L, subscriber growth, retention, revenue, and profitability. Sets the long-term strategy, develops market-specific growth initiatives, evolves the value proposition, and drives experimentation and analytics. Builds and leads a multilayered organization while partnering with Product, Pricing, Commercial, Marketing, Quick Commerce, and country leadership. Presents performance and strategic recommendations to C-suite and senior executives.

Own the Marketplace product portfolio, including home screen, restaurant discovery, and Quick Commerce. Set product vision, strategy, metrics, and roadmap; run data-driven experiments; optimize acquisition and onboarding; improve user experience; align stakeholders; lead agile execution; and collaborate with design and engineering teams to deliver scalable products.

Build and maintain high-performance iOS applications across the full SDLC, from design and development through testing, deployment, and release. Act as a subject matter expert and product owner, contribute to architecture decisions, conduct code reviews, address scalability challenges, manage CI/CD pipelines, and collaborate with Product Management to deliver customer growth, acquisition, and retention experiences.

Supports restaurant account management through merchant onboarding, offboarding, menu setup, content optimization, operational compliance evaluation, commercial analysis, dashboard development, KPI monitoring, and ad hoc data requests. Collaborates with account management teams to identify business challenges, recommend solutions, and execute commercial activities. The role requires analytical thinking, attention to detail, e-commerce interest, and proficiency with SQL, Excel, Python, and Looker.

Leads regional logistics performance across 16–17 markets, overseeing rider payments, incentives, business planning, real-time operations processes, and a budget exceeding €1 billion. Manages a multidisciplinary team, drives data science and automation initiatives, optimizes rider compensation and fleet behavior, and partners with finance, product, and local logistics leaders to improve delivery efficiency, customer experience, and financial sustainability.

Leads regional media strategy and planning for three delivery brands across 10+ international markets. Oversees omnichannel media mixes, agency relationships, KPIs, SLAs, budgets, media buying, and programmatic transparency. Partners with local marketing teams to align regional and market-level plans, scale best practices, optimize budget allocation, and establish measurement models such as marketing mix modeling and incrementality testing to improve acquisition, brand equity, and business growth.

Leads a regional strategic accounts team across 16 markets and three brands. Responsibilities include managing high-value restaurant partnerships, negotiating commercial agreements, developing account-management tools and processes, driving AI use cases with data and product teams, leading cross-market rollouts, growing revenue and profitability, and securing new regional restaurant partners. The role also owns team strategy, hiring, development, performance management, stakeholder relationships, and business planning.

Lead Quick-Commerce transformation and strategic projects from initiation through implementation. Manage project plans, timelines, budgets, resources, risks, documentation, and communication plans. Coordinate cross-functional stakeholders, provide leadership readouts, and ensure initiatives remain on time, within scope, and aligned with organizational goals. The role also requires managing multiple priorities, resolving issues, and supporting change initiatives.

Leads account management strategy and a high-performing team serving Singapore’s restaurant and F&B partners. Owns portfolio growth, retention, strategic relationships, commercial performance, KPIs, reporting, negotiations, and cross-functional initiatives. Develops team capability, succession depth, account-planning frameworks, and operational improvements while identifying market opportunities and resolving merchant or performance issues.

Support customer acquisition and monthly active user growth across multiple markets. Analyze customer funnels, identify conversion opportunities, design and evaluate experiments, execute incentive and operational changes, coordinate with local and regional teams, manage budgets, and create reporting and recommendations for senior stakeholders.

Serve as the primary legal advisor to leadership, handling commercial and technology agreements, privacy and regulatory compliance, product and payment initiatives, cross-border expansion, corporate governance, training, policies, and external counsel coordination across APAC jurisdictions.

Leads the regional talent agenda across 17 APAC and European markets. Owns talent density, performance management, employee engagement, learning and leadership development, DE&I, succession pipelines, metrics, and change initiatives. Partners with senior leadership and global People & Culture teams while managing a distributed Talent Development team, vendors, LMS operations, budgets, ERGs, and post-merger organizational integration.

Leads end-to-end product deployment and rollout strategies across multiple functions and markets. Establishes governance, manages timelines, dependencies, risks, KPIs, and executive communications to ensure successful, high-quality launches. Oversees post-launch performance, corrective actions, process improvements, and team development while aligning Product, Technology, Operations, Legal, Finance, and leadership stakeholders.

Lead regional SG&A controlling and technical consolidation across three brands. Manage a small team, drive FCF reporting, build financial models and dashboards, standardize governance, collaborate with finance and People teams, and automate reporting to support strategic decisions.