Jobs at Delivery Hero

Own logistics performance governance across regional markets by managing OKRs, KPIs, strategic initiatives, executive reporting, business reviews, and PMO processes. Partner with cross-functional stakeholders to identify performance issues, drive corrective actions, manage risks and dependencies, and ensure operational readiness for major peak events. Translate complex data into actionable recommendations and lead continuous improvement across logistics operations.

Manages end-to-end recruitment for pandamart store operations staff, including sourcing, screening, interviewing, reference checks, offers, and candidate pipeline updates. Builds temporary manpower pools, fills shifts, develops contingency plans for staffing gaps, analyzes turnover to forecast hiring needs, coordinates new-hire training, and maintains job descriptions. Requires collaboration with workforce planning, training, operations, and HR stakeholders, including urgent staffing support after hours and on weekends.

Serves as a strategic People Partner to senior leaders, translating business priorities into people strategies. Advises on organisational design, workforce planning, talent and succession, leadership effectiveness, performance, and transformation. Coaches leaders, identifies capability and retention risks, drives organisational change, and leads complex People initiatives across a global, matrixed APAC and European environment.

Leads global marketing campaign and affordability strategies across food delivery and quick-commerce brands. Translates country goals into promotional campaigns that drive user acquisition, engagement, frequency, and commercial growth. Establishes campaign performance standards, optimizes budgets and vendor mix, and uses analytics, AI, and automation to improve reporting and decision-making. Partners with commercial and regional teams to develop scalable, locally relevant programs and influence cross-functional stakeholders across multiple markets.

Leads regional logistics performance across 17 markets, overseeing rider payments, incentives, business planning, and real-time operations processes. Owns a budget exceeding €1 billion, manages a large specialist leadership team, and drives data-driven optimization of delivery efficiency, rider availability, fleet behavior, and financial sustainability. Partners with finance, local logistics, product, and senior leadership teams to deploy dynamic incentives, automation, AI tools, and scalable operational improvements.

Build and maintain financial projections, unit economics, ROI cases, scenario plans, and business models for quick-commerce initiatives. Analyze commercial and operational drivers, automate recurring analysis using Excel and AI tools, support budgeting and resource allocation, and translate findings into strategic recommendations. The role also coordinates OKR tracking, performance updates, financial reviews, and cross-functional planning across markets and functions.

Lead regional commercial operations and strategy across multiple countries, managing distributed teams and outsourced partners. Transform commercial workflows through standardized processes, automation, AI-driven tools, and predictive analytics. Develop vendor health strategies across the merchant lifecycle, oversee strategic cross-functional projects, monitor KPIs and ROI, and drive adoption of new technology and processes. The role requires extensive stakeholder management, operational leadership, commercial expertise, and experience scaling transformation initiatives in high-growth technology, e-commerce, or marketplace environments.

Manage strategic enterprise restaurant accounts across Singapore and Malaysia, serving as the primary commercial contact for senior stakeholders. Drive retention, renewals, upsell, cross-sell, multi-outlet expansion, and new opportunities. Conduct business reviews, monitor account health and product usage, develop success plans, negotiate agreements, track competitor activity, maintain CRM records, and prepare forecasts and performance reports in collaboration with Sales, Product, Marketing, and Success teams.

Own the regional agency strategy for Retail Media across APAC and EU, build senior partnerships with media agency groups, and drive agency-sourced revenue. Develop market playbooks, joint business plans, pitches, and scalable engagement models. Partner with local commercial, product, marketing, and data teams to improve the agency proposition, package media solutions, and remove investment barriers. Establish pipelines, targets, and measurable growth while shaping long-term agency go-to-market strategy.

Six-month traineeship developing performant, user-friendly iOS applications using Swift. Trainees receive classroom and on-the-job training, contribute to large mobile codebases, build client applications integrating with complex backends, learn scalable software development practices, and explore AI integration in mobile workflows while collaborating in agile, cross-functional teams.

Six-month Android software engineering traineeship combining classroom and on-the-job training. The trainee will develop performant, user-friendly applications using Kotlin, contribute to large-scale mobile codebases, integrate with complex backend services, learn scalable software development practices, and gain exposure to AI integration in mobile engineering. The role involves collaboration with frontend and backend engineers, designers, and product owners in an agile environment.

Own the full B2B sales cycle from lead generation through contract closure, focusing on high-volume field acquisition and face-to-face negotiations. Manage and optimize a territory pipeline in the CRM, close partnerships quickly, maintain accurate lead data, gather market intelligence, and transition signed partners to growth teams. The role requires consistently meeting monthly acquisition targets in a fast-paced, transactional sales environment.

Designs and implements backend features across cart, checkout, and post-order experiences. Collaborates with international cross-functional teams, contributes to scalable system architecture, conducts code reviews, develops automated tests, and applies cloud, CI/CD, reliability, monitoring, and performance optimization practices. Resolves complex software and infrastructure issues while supporting high-quality, resilient services.

Leads the subscription and loyalty business across 14 international markets, owning P&L, subscriber growth, retention, revenue, and profitability. Sets the long-term strategy, develops market-specific growth initiatives, evolves the value proposition, and drives experimentation and analytics. Builds and leads a multilayered organization while partnering with Product, Pricing, Commercial, Marketing, Quick Commerce, and country leadership. Presents performance and strategic recommendations to C-suite and senior executives.

Own the Marketplace product portfolio, including home screen, restaurant discovery, and Quick Commerce. Set product vision, strategy, metrics, and roadmap; run data-driven experiments; optimize acquisition and onboarding; improve user experience; align stakeholders; lead agile execution; and collaborate with design and engineering teams to deliver scalable products.

Build and maintain high-performance iOS applications across the full SDLC, from design and development through testing, deployment, and release. Act as a subject matter expert and product owner, contribute to architecture decisions, conduct code reviews, address scalability challenges, manage CI/CD pipelines, and collaborate with Product Management to deliver customer growth, acquisition, and retention experiences.

Supports restaurant account management through merchant onboarding, offboarding, menu setup, content optimization, operational compliance evaluation, commercial analysis, dashboard development, KPI monitoring, and ad hoc data requests. Collaborates with account management teams to identify business challenges, recommend solutions, and execute commercial activities. The role requires analytical thinking, attention to detail, e-commerce interest, and proficiency with SQL, Excel, Python, and Looker.

Leads a regional strategic accounts team across 16 markets and three brands. Responsibilities include managing high-value restaurant partnerships, negotiating commercial agreements, developing account-management tools and processes, driving AI use cases with data and product teams, leading cross-market rollouts, growing revenue and profitability, and securing new regional restaurant partners. The role also owns team strategy, hiring, development, performance management, stakeholder relationships, and business planning.

Support customer acquisition and monthly active user growth across multiple markets. Analyze customer funnels, identify conversion opportunities, design and evaluate experiments, execute incentive and operational changes, coordinate with local and regional teams, manage budgets, and create reporting and recommendations for senior stakeholders.

Serve as the primary legal advisor to leadership, handling commercial and technology agreements, privacy and regulatory compliance, product and payment initiatives, cross-border expansion, corporate governance, training, policies, and external counsel coordination across APAC jurisdictions.