Jobs at Delivery Hero

Manages strategic customer accounts, builds long-term relationships with senior decision-makers, identifies and closes sales opportunities, increases account revenue, promotes products and services, and conducts customer strategy meetings to align needs with organizational offerings.

Leads commercial strategy and operations for Fresh categories across 11 markets. Responsibilities include category direction, supplier partnerships, strategic sourcing, negotiations, portfolio optimization, pricing, promotions, forecasting, KPI management, product launches, margin improvement, and cross-functional collaboration across commercial, marketing, supply chain, operations, and finance teams.

Manage performance marketing campaigns across APAC and Europe, overseeing budgets, pacing, optimization, channel mix, and ROI. Use Google Ads, Apple Search Ads, paid social, analytics, AI automation, and experimentation to drive customer acquisition, engagement, and retention. Analyze campaign performance, resolve tracking issues, identify growth opportunities, and present data-driven recommendations to regional and cross-functional stakeholders.

Leads commercial transformation initiatives and cross-functional pilots across 17 countries, from initial setup through regional rollout. Manages project plans, resources, stakeholder alignment, executive communications, operational bottlenecks, commercial risks, and innovation programs. Acts as an internal consultant and lean PMO leader focused on rapid execution, practical improvements, and measurable commercial impact across restaurant delivery markets.

Chief of Staff to the COO responsible for governance, performance management, strategic alignment, executive communication, and cross-functional execution. The role partners with senior leaders across global, regional, and local teams, provides analytical insights, facilitates strategic planning and business reviews, and leads transformation initiatives to improve accountability, prioritization, collaboration, and organizational performance.

Manage strategic enterprise restaurant accounts across Singapore and Malaysia, driving retention, renewals, upsell, cross-sell, and multi-outlet expansion. Build executive relationships, conduct business reviews, monitor account health, negotiate agreements, develop success plans, track competitors, maintain CRM records, forecast revenue, and collaborate with Success, Product, Marketing, and Solutions teams to deliver measurable growth.

Manage grocery category strategy, sourcing, merchandising, supplier negotiations, pricing, assortment, P&L, and commercial initiatives for foodpanda’s Singapore pandamart business. Use data-driven decisions to improve revenue, margins, supplier income, selection, pricing, demand forecasting, and supply reliability. Collaborate with supply chain, operations, imports, finance, marketing, pricing, and strategy teams while building strong supplier relationships and delivering customer experience improvements.

Own the Quick Commerce consumer experience across discovery, acquisition, retention, reordering, assortment navigation, and post-order reliability. Define product vision, strategy, roadmaps, requirements, metrics, and experiment plans across multiple markets. Partner with engineering, design, analytics, commercial, marketing, and local teams to deliver scalable solutions, improve customer habits, expand category discovery, and drive measurable business outcomes.

Leads regional logistics performance across 17 markets, overseeing rider payments, incentives, business planning, and real-time operations processes. Manages a large budget and multidisciplinary team while optimizing compensation structures, dynamic incentives, fleet efficiency, delivery times, rider availability, and financial sustainability. Partners with finance, local logistics, product, and executive stakeholders to deploy data-driven models, automate workflows, improve operational scalability, and guide long-term logistics strategy.

Owns the vision, strategy, roadmap, and execution for Checkout and Post-Order Fulfilment products. The role optimizes customer journeys, onboarding, acquisition, and operational performance through experimentation and data-driven decisions. Responsibilities include defining success metrics, collaborating with design, engineering, logistics, analytics, and commercial teams, leading agile squads, developing user stories, and delivering scalable solutions that improve customer satisfaction and business growth.

Develop new business opportunities and partnerships for foodpanda, supporting growth of the delivery platform. The provided description contains no further details about specific responsibilities, qualifications, technologies, compensation, travel, or work authorization requirements.

Own subscription growth across 10+ markets by defining growth strategies, analyzing performance, identifying and testing growth levers, improving the subscription value proposition, and leading cross-functional go-to-market initiatives. Track subscriber growth, retention, GMV, ROI, and financial performance while delivering data-backed recommendations to senior stakeholders across product, commercial, marketing, pricing, and local teams.

Own the subscription program’s strategy, P&L, growth, retention, and profitability across 14 international markets. Build and lead a multi-layered organization, define market-specific growth initiatives, evolve the subscription value proposition, and partner with Product, Pricing, Commercial, Marketing, Quick Commerce, and country leadership. Drive experimentation, establish performance governance, and influence C-suite stakeholders through data-driven strategic recommendations.

Own end-to-end workforce and personnel-cost planning across budgets, forecasts, and multi-year cycles. Reconcile workforce plans with P&L, analyze headcount and cost variances, develop workforce scenarios, maintain planning data and dashboards, and drive process improvements. Partner with People, Finance, and business stakeholders to challenge assumptions, align plans, manage risks, and translate workforce data into actionable recommendations.

Manage workforce planning across headcount, vacancies, hires, exits, and personnel costs. Maintain Anaplan data, reconcile workforce and financial plans, analyze variances, develop scenarios, and support budgeting and forecasting. Partner with People, Finance, and business stakeholders to validate inputs, resolve discrepancies, improve planning processes, and deliver accurate reports and dashboards using Anaplan, Workday, and spreadsheet tools.

Lead logistics performance governance across regional markets by managing OKRs, KPIs, strategic initiatives, executive reporting, business reviews, and PMO processes. Partner with cross-functional stakeholders to identify performance gaps, drive corrective actions, manage risks and dependencies, and ensure operational readiness for major peak periods. Translate complex data into actionable recommendations and support continuous improvement across logistics operations.

Own regional operational performance for Q-Commerce shops across 15 markets. Analyze fulfillment metrics and operational datasets, identify root causes, optimize SOPs and vendor playbooks, automate reporting with GenAI, and lead cross-functional operations excellence initiatives. Partner with commercial, account management, product, logistics, and vendor teams to improve fulfillment accuracy, replacement rates, delivery performance, and order success.

Own the global Salesforce function across 16 markets, including platform strategy, architecture, operating model, roadmap, capacity planning, automation, adoption, stability, and compliance. Lead and develop a multidisciplinary team while translating commercial priorities into scalable Salesforce solutions. Manage senior stakeholders, resolve competing priorities, oversee requirements and integrations, and drive measurable business impact through standardized processes and technology improvements.

Build and enhance customer-facing iOS experiences across the cart-to-post-order journey. Own development throughout the SDLC, contribute to architecture decisions, maintain code quality through reviews, optimize high-performance applications, manage CI/CD pipelines, and collaborate with Product Management to deliver scalable solutions for millions of users.

Develop and maintain high-performance iOS applications across the full SDLC, from architecture and development through testing, deployment, and release. Serve as a subject matter expert and product owner, collaborate with Product Management, conduct code reviews, optimize scalability for millions of users, and manage CI/CD pipelines.