Jobs at Delivery Hero

Manage grocery category strategy, sourcing, merchandising, supplier negotiations, pricing, assortment, P&L, and commercial initiatives for foodpanda’s Singapore pandamart business. Use data-driven decisions to improve revenue, margins, supplier income, selection, pricing, demand forecasting, and supply reliability. Collaborate with supply chain, operations, imports, finance, marketing, pricing, and strategy teams while building strong supplier relationships and delivering customer experience improvements.

Own the Quick Commerce consumer experience across discovery, acquisition, retention, reordering, assortment navigation, and post-order reliability. Define product vision, strategy, roadmaps, requirements, metrics, and experiment plans across multiple markets. Partner with engineering, design, analytics, commercial, marketing, and local teams to deliver scalable solutions, improve customer habits, expand category discovery, and drive measurable business outcomes.

Leads regional logistics performance across 17 markets, overseeing rider payments, incentives, business planning, and real-time operations processes. Manages a large budget and multidisciplinary team while optimizing compensation structures, dynamic incentives, fleet efficiency, delivery times, rider availability, and financial sustainability. Partners with finance, local logistics, product, and executive stakeholders to deploy data-driven models, automate workflows, improve operational scalability, and guide long-term logistics strategy.

Owns the vision, strategy, roadmap, and execution for Checkout and Post-Order Fulfilment products. The role optimizes customer journeys, onboarding, acquisition, and operational performance through experimentation and data-driven decisions. Responsibilities include defining success metrics, collaborating with design, engineering, logistics, analytics, and commercial teams, leading agile squads, developing user stories, and delivering scalable solutions that improve customer satisfaction and business growth.

Develop new business opportunities and partnerships for foodpanda, supporting growth of the delivery platform. The provided description contains no further details about specific responsibilities, qualifications, technologies, compensation, travel, or work authorization requirements.

Manage strategic enterprise restaurant accounts across Singapore and Malaysia, serving as the primary commercial contact for senior stakeholders. Drive retention, renewals, upsell, cross-sell, multi-outlet expansion, and new opportunities. Conduct business reviews, monitor account health, develop success plans, negotiate agreements, maintain CRM records, forecast revenue, and provide market intelligence while collaborating with Success, Product, Marketing, and Solutions teams.

Own subscription growth across 10+ markets by defining growth strategies, analyzing performance, identifying and testing growth levers, improving the subscription value proposition, and leading cross-functional go-to-market initiatives. Track subscriber growth, retention, GMV, ROI, and financial performance while delivering data-backed recommendations to senior stakeholders across product, commercial, marketing, pricing, and local teams.

Own the subscription program’s strategy, P&L, growth, retention, and profitability across 14 international markets. Build and lead a multi-layered organization, define market-specific growth initiatives, evolve the subscription value proposition, and partner with Product, Pricing, Commercial, Marketing, Quick Commerce, and country leadership. Drive experimentation, establish performance governance, and influence C-suite stakeholders through data-driven strategic recommendations.

Leads cross-functional commercial transformation initiatives, pilots, and rapid-response interventions across 16 markets. Manages project plans, timelines, resources, stakeholder alignment, executive communications, operational bottlenecks, and regional rollouts. Acts as an internal consultant and PMO leader, translating commercial strategy into fast, practical execution across restaurant delivery businesses.

Own end-to-end workforce and personnel-cost planning across budgets, forecasts, and multi-year cycles. Reconcile workforce plans with P&L, analyze headcount and cost variances, develop workforce scenarios, maintain planning data and dashboards, and drive process improvements. Partner with People, Finance, and business stakeholders to challenge assumptions, align plans, manage risks, and translate workforce data into actionable recommendations.

Manage workforce planning across headcount, vacancies, hires, exits, and personnel costs. Maintain Anaplan data, reconcile workforce and financial plans, analyze variances, develop scenarios, and support budgeting and forecasting. Partner with People, Finance, and business stakeholders to validate inputs, resolve discrepancies, improve planning processes, and deliver accurate reports and dashboards using Anaplan, Workday, and spreadsheet tools.

Lead logistics performance governance across regional markets by managing OKRs, KPIs, strategic initiatives, executive reporting, business reviews, and PMO processes. Partner with cross-functional stakeholders to identify performance gaps, drive corrective actions, manage risks and dependencies, and ensure operational readiness for major peak periods. Translate complex data into actionable recommendations and support continuous improvement across logistics operations.

Own regional operational performance for Q-Commerce shops across 15 markets. Analyze fulfillment metrics and operational datasets, identify root causes, optimize SOPs and vendor playbooks, automate reporting with GenAI, and lead cross-functional operations excellence initiatives. Partner with commercial, account management, product, logistics, and vendor teams to improve fulfillment accuracy, replacement rates, delivery performance, and order success.

Own the global Salesforce function across 16 markets, including platform strategy, architecture, operating model, roadmap, capacity planning, automation, adoption, stability, and compliance. Lead and develop a multidisciplinary team while translating commercial priorities into scalable Salesforce solutions. Manage senior stakeholders, resolve competing priorities, oversee requirements and integrations, and drive measurable business impact through standardized processes and technology improvements.

Build and enhance customer-facing iOS experiences across the cart-to-post-order journey. Own development throughout the SDLC, contribute to architecture decisions, maintain code quality through reviews, optimize high-performance applications, manage CI/CD pipelines, and collaborate with Product Management to deliver scalable solutions for millions of users.

Develop and maintain high-performance iOS applications across the full SDLC, from architecture and development through testing, deployment, and release. Serve as a subject matter expert and product owner, collaborate with Product Management, conduct code reviews, optimize scalability for millions of users, and manage CI/CD pipelines.

Owns sourcing, merchandising, and full P&L performance for assigned grocery categories in foodpanda’s Singapore pandamart business. Develops category strategies, negotiates supplier terms and funding, expands product selection, ensures competitive pricing and reliable supply, and drives commercial initiatives. Partners cross-functionally with supply chain, marketing, finance, operations, pricing, imports, and strategy teams while using data to forecast demand and improve customer experience.

Support foodpanda’s restaurant Account Management team with merchant onboarding, offboarding, menu setup, content optimization, operational compliance, commercial analysis, KPI monitoring, dashboard creation, and ad hoc data requests. The intern will analyze business trends, recommend solutions, help manage projects, and participate in commercial activities supporting partner growth.

Lead and coach an account management team serving restaurant partners. Drive retention, revenue growth, joint business planning, commercial campaigns, negotiations, and partner advocacy. Use analytics to advise merchants on performance and optimization while coordinating with Product, Operations, Marketing, Logistics, Legal, and Finance. Standardize workflows, manage KPIs, support hiring and development, and resolve escalations.

Senior Backend Software Engineer responsible for designing, building, and optimizing large-scale distributed systems. The role focuses on backend architecture, microservices, cloud infrastructure, reliability, scalability, performance monitoring, automated testing, CI/CD, and code quality. Responsibilities include resolving complex technical issues, managing delivery priorities, collaborating with Product and international teams, participating in architectural reviews, and mentoring junior engineers. Strong experience with Golang, AWS or GCP, Docker, Kubernetes, databases, Redis, Elasticsearch, and observability tools is required.