Manage supplier quality performance including DPPM, NCRs, and SCARs; lead investigations, containment, root cause analysis, and corrective actions; verify CAPA effectiveness; support supplier audits and qualifications; track supplier documentation and metrics; collaborate with SCM, Engineering, and Operations on NPI and production; train suppliers and escalate risks as needed.
This role is responsible for supplier quality performance, part qualification, and issue resolution across the supply chain. The SQE ensures suppliers consistently meet requirements through effective qualifications, performance management, and corrective action execution a production environment.
Responsibilities
- Own supplier quality performance (DPPM, NCRs, SCARs)
- Drive investigation, containment, root cause, and corrective actions for supplier nonconformances
- Verify effectiveness of corrective actions and prevent recurrence
- Monitor and communicate supplier performance metrics internally
- Support and participate in supplier audits
- Coordinate with SCM, Engineering, and Operations to ensure alignment during NPI and production
- Maintain qualification trackers and supplier quality documentation
- Support implementation of quality systems, process controls, and CAPA processes
- Collaborate with suppliers on process improvements and quality control enhancements.
- Provide technical guidance and training to suppliers on quality requirements.
- Escalate supplier risks and issues appropriately
Requirements
- BS in Engineering or related technical field (or equivalent experience)
- 5–8+ years in Supplier Quality or Manufacturing Quality
- Experience in QMS audit assessments or qualified lead auditor certification
- Experience with:
- Quality management systems such as ISO9001 or equivalent
- PPAP / FAI
- Root Cause Analysis (8D, 5-Why, Fishbone)
- Supplier audits and performance management
- Strong communication and cross-functional coordination skills
- Strong problem solving and analytical skills
- Experience in machining, fabrication, or electro-mechanical manufacturing preferred
- Ability to work independently and as part of a team
- Willingness and ability to travel up to 30% as required
Ichor Systems, Inc. Woodlands, SGP Office
Woodlands, Singapore
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