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Maxar Technologies

Strategic Account Manager, International Government

Posted 2 Hours Ago
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In-Office
Singapore
Senior level
In-Office
Singapore
Senior level
Manage relationships with key government accounts, driving growth and ensuring customers achieve business objectives through strategic engagement and tactical execution.
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What we are seeking: Maxar is seeking a n Strategic Account Manager in Singapore to join Maxar's International Government Team in Asia Pacific. The ideal candidate is a detail-oriented strategic thinker with strong communication skills and a passion for driving business by solving our customers' most challenging issues.
Why It Matters: The International Government Team is a dynamic, results-oriented team of sales professionals, customer support, solution architects and Defense and Intelligence subject matter experts (SME) who over-deliver for our customers. This SAM role will be responsible for driving growth with some our key customers in South Korea and Indonesia through deepening our relationships across the end-use customers and their ecosystem partners. Our business is fueled by delivering tangible value to our customers, and we need a team member who is obsessed with making that happen.
Who We Are:
Maxar Intelligence is a provider of secure, precise, geospatial intelligence. We deliver disruptive value to government and commercial customers to help them monitor, understand, and navigate our changing planet. Our unique approach combines decades of deep mission understanding and a proven commercial and defense foundation to deploy solutions and deliver insights with unrivaled speed, scale and cost effectiveness.
The Role: As a Strategic Account Manager, your job is to be the expert on our customer's mission, operations, processes, investing in our champions, expanding our key accounts and ensuring that our customers receive all necessary support to move the needle on growth targets.
The Account Owner will be responsible for driving large, complex transactions, owning the booking and revenue quota for the existing account, all while ensuring consistent and predictable growth and success. You will be expected to:
Think Strategically:
  • Identify economic buyer, decision maker and build capture plans around strategic activities, desired relationships and business strategies that optimize business opportunities and deliver results
  • Provide regular product updates to inform customer on the latest and greatest of Maxar product roadmap
  • Conduct regular account review and prepare business reports for customer to review historical usage, challenges faced, areas of improvement
  • Gain recognition as a trusted and respected representative of Maxar

Act Tactically:
  • Frame deal structure and channel to market (i.e. reseller, direct, agent, partner etc.)
  • Design negotiation strategy - prioritize list of requirements and concessions
  • Work with Sales Operations and Finance teams to accurately forecast, implement, and track revenue against goals
  • Design, price and quote solution by collaborating with SEs, SAs, Product, and other internal stakeholders
  • Conduct product overview briefings and demonstration to the account
  • Understand feasibility and delivery timelines, finalizing project scope, price, and T&Cs
  • Draft terms, license and use rights
  • Collaborate with Proposals team to create proposal
  • Lead the internal deal approval process
  • Create opportunity in Salesforce and keep the record up-to-date as the opportunity progresses

Understand Our Customers:
  • Leverage your government industry and mission domain knowledge when working with cross-divisional teams to grow business and increase market share for Maxar Intelligence
  • As a mission partner, demonstrate government industry and foreign relations knowledge and its relevance to the application of remote sensing and Earth observation
  • Build strong relationships with key stakeholders and business drivers for key accounts. Understand customer budgeting and acquisition processes. Use consultative selling skills to understand operational, mission and business challenges of customers.

Required Qualifications:
  • 10+ years of direct government industry work experience, preferably in operational, diplomatic, defense and intelligence or geospatial domains.
  • Experience with Defence & National Security > 5 years
  • Solutions selling experience > 5 years
  • Demonstrated experience in growing high value key accounts
  • Bachelor's degree in Business, Geospatial, Engineering or related fields
  • Experience responding to RFPs, RFIs, and tenders in complex environments and short timeframes
  • Lives in Singapore or is prepared to relocate there.
  • Ability to travel domestically or internationally averaging about 25% with potential peaks up to 50% travel

Preferred Qualifications:
  • Multi-lingual with communication skills in English and other languages
  • Understanding of International Traffic in Arms Regulations (ITAR) and the Foreign Military Sales (FMS) process
  • Experience working within the Earth Imagery, GEOINT markets highly desired.
  • Master's degree in a technical discipline or Analysis and Strategy

Maxar Technologies values diversity in the workplace and is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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Maxar Technologies Singapore Office

1 Kim Seng Promenade, #09-01 Great World City East Tower, Singapore, 237994

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