Staff Cloud Network Engineer

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
About the Job
We are seeking a highly motivated and experienced Staff Cloud Network Engineer to join our team in delivering world-class network solutions to our customers. The suitable candidate will play a pivotal role in designing, implementing, and maintaining secure and scalable network infrastructures that meet the unique needs of customers, with primary focus on Microsoft Azure environments.
Please Note
Due to Federal requirements, only Australian citizens will be considered.
What you get to do in this role

• Azure Network Architecture: Design and implement advanced Azure networking solutions, including complex VNET architectures, ExpressRoute configurations, and Azure Firewall deployments to meet enterprise-grade requirements.
• Good understanding of GCP and AWS: Implement and manage network resources across multiple cloud environments to support enterprise hybrid and multi-cloud strategies.
• Infrastructure as Code (IaC): Utilize Terraform (with strong focus on AzureRM Provider), Ansible and GitLab to automate the provisioning and management of Azure network infrastructure, ensuring consistency, reproducibility, and scalability.
• Azure Security & Compliance: Implement robust Azure network security using NSGs, Application Security Groups, Azure Firewall, Azure DDoS Protection, and Private Link to meet Federal compliance requirements.
• Network Performance Optimization: Design and implement Azure Load Balancers, Application Gateways, and Traffic Manager configurations to optimize network performance and ensure high availability.
• Bare Metal Integrations: Demonstrate proficiency in installing and configuring network devices (Panorama, Palo Alto, ISE, Fortinet, F5, NGINX) that integrate with Azure,AWS and GCP environments.

Qualifications
To be successful in this role you have

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 6+ years experience with cloud computing technologies with strong emphasis on Microsoft Azure networking
• 6+ years of hands-on experience working with Cloud Service Providers and hypervisors, particularly in designing and implementing enterprise-grade cloud network architectures
• Proven expertise in designing and implementing complex network architectures in Azure, including:
  • Advanced VNET configurations, peering, and gateways
  • ExpressRoute and ExpressRoute Direct implementations
  • Azure Private Link and Service Endpoints
  • Azure network security and compliance solutions
• Experience with other cloud providers (AWS, GCP) to support multi-cloud initiatives
• Proficiency in using Terraform and Ansible to automate Azure infrastructure provisioning
• Deep understanding of network security principles and best practices
• Strong troubleshooting and problem-solving skills for complex Azure networking issues
• Excellent communication and interpersonal skills
• Experience working with Federal customers is a plus
• Bachelor's degree in Computer Science, Engineering, or a related field

Technical Skills

• Azure (MANDATORY): Resource Groups, VNETs, Subnets, Network Security Groups, Route Tables, ExpressRoute/ExpressRoute Direct, Azure Load Balancers, Application Gateways, Azure Firewall, Private Link, Service Endpoints, Virtual WAN, VNET Peering, VNET Gateways, VMs, Azure Bastion
• AWS (VPCs, Subnets, Route Tables, VPC Peering, Security Groups, Network ACLs, Direct Connect, Transit Gateways)
• GCP (VPs, Subnets, Route Tables, Security Groups, Cloud Interconnect)
• Network Security Appliances: Panorama, Palo Alto, ISE, Fortinet, F5, NGINX (bare-metal install)
• Linux
• Infrastructure as Code: Terraform
• Configuration Management: Ansible
• CI/CD: GitLab
• Scripting: Python/Go/Bash

Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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