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Agilent Technologies

SSD Sales Operations Manager

Posted 4 Days Ago
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Yishun
Mid level
Yishun
Mid level
As the SSD Sales Operations Manager, you'll lead sales initiatives in the SMT region, driving market share growth and customer satisfaction. Responsibilities include strategic planning, achieving sales targets, managing CRM systems, and ensuring compliance with policies. You will also engage in external events and support team performance monitoring.
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Job Description

As the Services Sales Manager, you will spearhead sales initiatives across the SMT region, encompassing countries such as Singapore, Malaysia, Thailand. Your primary responsibility will be to expand market share and fortify our presence within these key markets. This role demands strategic oversight of direct sales operations, achieving ambitious growth targets, and ensuring high levels of customer satisfaction. You will be pivotal in driving strategic and operational excellence, adapting to market demands, and fostering sustainable growth within the region. Develop and execute tailored sales strategies that address the unique needs and opportunities across the diverse SMT market landscape.

Responsibilities

  • Strategic Planning: Develop proactive business plans direct markets that align with the organizational strategy and feed into the business planning process promptly.

  • Sales Growth: Achieve sales targets by identifying opportunities with existing and new accounts. Understand customer needs to uncover additional opportunities across all products and solutions. Build and leverage relationships with key customers to expand.

  • Business Plan Execution: Lead in the successful delivery of business objectives through high-quality planning and execution of tailored business plans.

  • Performance Monitoring: Regularly assess the performance of team members, provide feedback and support to help them meet sales targets and improve their effectiveness in the market.

  • External Representation: Participate and drive key external events and meetings such as client meetings, presentations, and roundtables.

  • CRM Management: Manage the local sales processes and ensure the integrity of data on the CRM system. Utilize tools effectively to build robust relationships with key customers and Team Members.

  • Forecasting Accuracy: Ensure the accuracy of monthly and quarterly forecasts.

  • Compliance: Conform to and abide by all regulations, policies, work procedures, safety rules, and ensure high ethical standards are maintained.

Qualifications

  • Bachelor’s degree in science, Business, or a related discipline is required.

  • Minimum 4-5 years of experience as a Sales Manager, Business Development Manager.

  •  Knowledge of the Analytical industry is advantageous.

  • Ability to drive collaboration between cross-functional team members to execute sales growth strategies. 

  • Passionate about customer satisfaction and possesses change management experience.

  • Strong business and financial acumen.

  • Ability to work independently; self-motivated and results oriented.

  • Mature, maintaining poise under pressure.

  • Excellent interpersonal and communication skills.

  • Strong presentation skills and story-telling skills

  • 20-30% regional including occasional international travels.

Additional Details

This job has a full time weekly schedule.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required: 35% of the TimeShift: DayDuration: No End DateJob Function: Sales

Agilent Technologies Singapore Office

1 Yishun Ave 7, Singapore, 768923

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