Sr Product Designer - HTS APAC

About the job

The Hopper Technology Solution (HTS) team - APAC is currently looking for an experienced Product Designer to join the Hopper Technology Solutions team to own and lead the delivery 

This role operates across a much broader scope than traditional design roles.

As such, we would expect someone to join us that can:

- Deal with ambiguity and balance building out multiple features at once without jeopardizing the quality of the design or lose sight of the customer experience

- Generate innovative and delightful design components that help us meet our product and business goals

- Lead UX research of consumer travel shopping patterns in multiple markets

- Lead and manage detailed and lengthy stakeholder feedback and requirements from an external partner (one of the largest banks in the region)

What would your day-to-day look like:

• Design the best place to book travel in APAC!
• Leverage customer research and data to find ways to make the product more and more convenient and rewarding for customers
• Diving deep on product data to identify opportunities to improve the product through design
• Building and maintaining an organized design portfolio for our partner for the purpose of compliance and legal reviews
• Lead design reviews with an external partner and make strong business cases for why we should build what we want to build

An ideal candidate:

• Has the ability to work in a start-up environment AND a traditional business environment
• Makes design decisions with quantitative and qualitative data and is comfortable making decisions without absolute certainty
• Exhibits a detail-oriented approach to design 
• Can clearly explain their thinking verbally and through writing to help drive clarity, uncover new questions, and get to a resolution working both independently and with various team members or stakeholders
• Takes ownership and moves quickly while exhibiting good judgment
• Shows technical depth that allows them to communicate with, understand, and earn the respect of world-class engineers 
• Has a strong focus on doing what is right for the customer and the company without ego
• Is highly adaptive and flexible to a changing environment and absorbs the greater context of organizational goals and appropriately weighs this as an input into their product work
• Has experience with consumer marketplaces, as a plus

Perks of working with us:

• Well-funded and proven startup with large ambitions, competitive salary, and the upsides of a pre-IPO equity package.
• Hopper covers 100% of the premiums for a group Health and Dental insurance plan.
• Hopper offers life insurance and critical illness coverage to all employees.
• All employees and their dependents have access to an on demand network of international doctors - anywhere and anytime.
• Please ask us about our very generous parental leave, much above industry standards!.
• Unlimited PTO.
• Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
• Hopper makes the full employer contributions to CPF for first and second year Permanent Residents.
• Carrot Cash travel stipend.
• Entrepreneurial culture where pushing limits and taking risks is everyday business.
• Open communication with management and company leadership.
• Small, dynamic teams = massive impact.

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